Charlotte Jones is the reason my father-in-law is alive today, her nominator said. They also described Charlotte as being an angel on earth who is able to get her father-in-law to eat, even when no one else can. Read the full nomination letter below to learn more about Charlotte’s positive effect on the family.
Charlotte also received a heartfelt letter from another one of her clients, Shawn, who describes that she is supportive, helpful, kind and a good listener. Calling her a Godsend, Shawn said she has helped him in numerous ways. Read more about Charlotte’s support of Shawn during a difficult time and watch the video capturing their special relationship and the impact she has made on his life.
Charlotte also received a heartfelt letter from another one of her clients, Shawn, who describes that she is supportive, helpful, kind and a good listener. Calling her a Godsend, Shawn said she has helped him in numerous ways. Read more about Charlotte’s support of Shawn during a difficult time and watch the video capturing their special relationship and the impact she has made on his life.
Nomination Letters
Written by the client, ShawnMy name is Shawn and I am one of BrightStar Care’s clients. Charlotte is my home health aide. I’ve come to like, trust and value her very much. I’m also very fond of her. She’s above and beyond.
When she first came and started working with me, my room was a wreck! Very chaotic. I was in the midst of a deep depression. I just could not find my way out. My haphazard living conditions added to my depression.
Charlotte came in and bravely and expertly whipped my room into shape and gave my head a chance to declutter. Charlotte is a Godsend. I’m so grateful. If it wasn’t for Charlotte, my room and my head would still be a mess!
I also find Charlotte to be kind, patient and very compassionate. She is good for my mental health, which is important. If I’m sad or depressed, she kindly and patiently listens to me and allows me to express myself.
On all fronts, Charlotte has been supportive and very helpful. She is more than a home health aide. I know my life and mental health is better off because of her. She is a definite complement and an asset to BrightStar Care. My life would not be the same. Thank you very much
Written by the client's daughter-in-law
Charlotte is an OUTSTANDING caregiver! SHE is the reason my father-in-law is alive today. She is attentive to every detail and communicates with us so that we can be proactive with his health. She notices critical aspects of his health such as labored breathing, hearing aids not working, decline in his energy level or eating, and when there is a bruise/cut of unknown origin – just to name a few!
Last week, before Charlotte started her shift, my father-in-law stopped breathing and was unresponsive. Charlotte came into the scene and was able to quickly help out! She helped put oxygen on him, took his vitals, and got him ready for the ambulance to take him to the ER. She is an absolute angel!
When my father-in-law returned from the hospital days later, he refused to eat. When Charlotte arrived, she got him to eat his entire meal without any complaint! He will only eat for her! He knows she cares for him, and he trusts her. She is gentle, kind, and compassionate. She is also brilliant and very insightful as to how the patient is feeling. She motivates him to live, and brings him to all the activities that he enjoys.
She even videotaped him doing activities he enjoys so that it lifts our spirits knowing he is not only doing well physically, but also emotionally. Words cannot express how blessed we are to have Charlotte in our lives! We could not be more happy with her exceptional care! The staff at the Greens at Cannondale RAVES about Charlotte. She treats everyone with respect and kindness, and that when she is off one day, the staff really misses her!
She goes way above and beyond her duties. She communicates with us about any medical issue so it can be addressed. Days before my father-in-law stopped breathing, Charlotte brought to our attention his decline in energy. We did reach out to his PCP, but he took ill before the PCP could respond. Charlotte was spot on with how he was doing, and told us before anyone else. She has natural instincts to assist patients and treats them with such love, that they never feel like a burden.
She will talk with us on her personal time if there is ever a medical issue. For example, when my father-in-law was hospitalized, she spoke with me long after hours to update us on exactly how he was responding at the time she arrived. Her detailed information was critical and extremely helpful to the doctors in formulating a treatment plan. Whenever Charlotte is with my father-in-law, we have tremendous peace of mind that he is in excellent hands – Charlotte is the best!
My father-in-law wants to live because of Charlotte! She gets him out of bed, eating, drinking, walks outside for fresh air, and enjoying activities. Without Charlotte, he only wants to sleep and waste away. God bless Charlotte for giving our father a will to live!
Charlotte is one of a kind! Please award her as she is so fabulous and we never want her to leave! Thank you, Charlotte, for being our angel who is doing God’s work on earth!
Charlotte is an OUTSTANDING caregiver! SHE is the reason my father-in-law is alive today. She is attentive to every detail and communicates with us so that we can be proactive with his health. She notices critical aspects of his health such as labored breathing, hearing aids not working, decline in his energy level or eating, and when there is a bruise/cut of unknown origin – just to name a few!
Last week, before Charlotte started her shift, my father-in-law stopped breathing and was unresponsive. Charlotte came into the scene and was able to quickly help out! She helped put oxygen on him, took his vitals, and got him ready for the ambulance to take him to the ER. She is an absolute angel!
When my father-in-law returned from the hospital days later, he refused to eat. When Charlotte arrived, she got him to eat his entire meal without any complaint! He will only eat for her! He knows she cares for him, and he trusts her. She is gentle, kind, and compassionate. She is also brilliant and very insightful as to how the patient is feeling. She motivates him to live, and brings him to all the activities that he enjoys.
She even videotaped him doing activities he enjoys so that it lifts our spirits knowing he is not only doing well physically, but also emotionally. Words cannot express how blessed we are to have Charlotte in our lives! We could not be more happy with her exceptional care! The staff at the Greens at Cannondale RAVES about Charlotte. She treats everyone with respect and kindness, and that when she is off one day, the staff really misses her!
She goes way above and beyond her duties. She communicates with us about any medical issue so it can be addressed. Days before my father-in-law stopped breathing, Charlotte brought to our attention his decline in energy. We did reach out to his PCP, but he took ill before the PCP could respond. Charlotte was spot on with how he was doing, and told us before anyone else. She has natural instincts to assist patients and treats them with such love, that they never feel like a burden.
She will talk with us on her personal time if there is ever a medical issue. For example, when my father-in-law was hospitalized, she spoke with me long after hours to update us on exactly how he was responding at the time she arrived. Her detailed information was critical and extremely helpful to the doctors in formulating a treatment plan. Whenever Charlotte is with my father-in-law, we have tremendous peace of mind that he is in excellent hands – Charlotte is the best!
My father-in-law wants to live because of Charlotte! She gets him out of bed, eating, drinking, walks outside for fresh air, and enjoying activities. Without Charlotte, he only wants to sleep and waste away. God bless Charlotte for giving our father a will to live!
Charlotte is one of a kind! Please award her as she is so fabulous and we never want her to leave! Thank you, Charlotte, for being our angel who is doing God’s work on earth!