The schedulers manage a tremendous amount of information that is constantly evolving. They do a great job. Hugo has been solid, kind and supportive. Cristal, Dana, Letti, Andrea, Teresa and Ariana have been excellent caregivers. Each one is completely different in their strengths and abilities but all are so kind, willing to help and properly trained. BrightStar has happily accommodated my every request and are responsive to any questions I may have. The billing is weekly, clear and correct. Such a tremendous help! Thank you!
Home aides were extremely helpful with the variety of tasks I needed help with. And always very prompt!
Craig Smith
Google Review
We are so fortunate that BrightStar sent Dany to help my husband, John. Dany has been with us for over 3 years. He continuously displays patience and compassion to provide help for John. John's form of dementia creates a challenge for him to connect with a caregiver. Through Dany's kindness and perseverance, John is much more positive and cooperative when Dany is interacting with him.
Thank you BrightStar for sending Dany to us...and even a bigger thank you to Dany for doing such a great job. We appreciate you!
Lynn Rutherford
Google Review
I can't imagine how I would manage without help from Bright Star caregivers!
They have helped both my husband and me.
Lisa B. is a better cook than I ever was!
She has been here the longest. She knows just what we need and does it.
I am unable to navigate the shower now. The caregivers on the morning shift make it possible for me to have a good shower.
With light housekeeping help, my home is running smoothly.
I highly recommend Bright Star!
Carolyn Stilliens
Google Review
I want to commend Breanna C as one of my sister’s 1:1. She is very caring, sweet, attentive and brings calmness with my sister which she needs. My sister is always so happy when Breanna is with her and even when she has a rough moment or day, I know my sister is in good hands with Breanna C.
Having recently been diagnosed with a new Medical condition which entails home based I.V. Infusions for two days a month for four months, I was pretty nervous.
Bright Star called me and set up my Infusion schedule and asked if I had any requests or needs. It is very hard to get veins on me, I am limited to veins on the back of my hands. It can be very painful for me if someone is not really experienced with hands.
They took my concerns seriously and a Wonderful, Kind R.N. arrived, and I could not believe it, her technique was painless.
That is a rare event for me. I did have a spike in blood pressure during my first Infusion and Xochitl The R.N. caring for me knew what to do and called my Neurologist for an ok and paused my Infusion until my blood pressure was normal again. Xochitl restarted the infusion and I had no problems after that time.
I was impressed with how she took it all in stride, I of course was nervous and Xochitl was Not, she was very calm and very professional.
For my second Infusion I was going to be in Los Angeles and not in Santa Maria.
After my initial treatment, I decided I wanted to have Xochitl to do all my Infusions and so we are a team at the moment, until my last Infusion in March.
Xochitl is not just reassuring by her obvious experience and Knowledge, she is genuinely caring and kind.
I feel so lucky to have Xochitl as my nurse for my Infusions.
I feel completely confident in her to be able to handle any situation that comes up, Calmly and professionally.
I have found all my interactions with the Bright Star Care staff to be very supportive, kind informative and professional.
Personally they have helped me with my anxiety that has risen with my New medical condition.
I am so lucky to be in such kind, caring and experienced hands.
I highly recommend the agency and of course Xochitl.
Ellen McCarroll.
Ellen Stevens
Google Review
Our experience with BrightStar has been excellent. It began with an assessment needs review by Juliet Stuster, RN , who thoroughly yet quickly and pleasantly made the necessary inquiries. It was a pleasure to meet Juliet. I sensed that we were in good hands. Then BrightStar sent a perfect fit care giver, Kristine Biancone, a charming and intelligent person who has been so competent , knowledgeable, intuitive and kind that both my partner and I have relaxed our lives have improved. Another “bright star” has been the scheduling coordinator, Jillianna Sims, who clearly underdtood our scheduling problem and smoothly resolved it. Thank you, all
Lauren Monda
Lauren Monda
Google Review
At this point in time, 12/25/24, I want to recommend and acknowledge the Brightstar, Homecare “Star,” Grace, for her steadfast commitment to Geriatrics care, including, but not limited to, a self-starter, intuitively taking the initiative, attention to detail, not only compassionate, but deep empathy, wanting to stay with my mother in the ER even after her shift had ended. I recommend Brightstar without reservation for all of your Senior Care needs.
Summer Andron
Google Review
At this point in time, 12/25/24, I want to recommend and acknowledge the Brightstar, Homecare “Star,” Grace, for her steadfast commitment to Geriatrics care, including, but not limited to, a self-starter, intuitively taking the initiative, attention to detail, not only compassionate, but deep empathy, wanting to stay with my mother in the ER even after her shift had ended. I recommend Brightstar without reservation for all of your Senior Care needs. PS Michael (owner), thank you! Let’s go this way instead of the other. Such a wonderful homecare service! - Dr. Barry (June’s son)
Summer Andron
Google Review
I’d definitely rate my experience with BrightStar five stars. The recruiting team, especially Carmen, has been amazing, she’s incredibly helpful and made my onboarding process smooth and easy. I’d also like to highlight Amanda, who has been fantastic with training, always available to guide and support us whenever we need help. The scheduling team has been outstanding as well, always willing to work with us to adjust schedules and set us up for success with our clients. Hugo and Jillianna have been nothing short of incredible; they’re super accommodating, responsive, and overall remarkable individuals. Their flexibility and dedication truly create a strong, positive, and comfortable work environment. BrightStar has been a welcoming home for me, and the team members are genuinely some of the most compassionate and understanding people I’ve ever worked with. I feel so fortunate to be part of a company that truly cares.