Empowering People to Live Their Best Lives

The best decision I ever made was to engage Brightstar, specifically Alicia Pottratz and her team. Save yourself a lot of headaches and select their services. Alicia runs a tight ship and her team has delivered more than 15,000 hours of skilled nursing care to my father and literally saved his life. Prior to engaging Brightstar, we had 4 years of nursing care from other agencies and consistently had problems and were dissatisfied with many of their staff. In the course of the care of my father, I have personally interacted with more than 700 different nurses and Alicia and her team are quite simply the best. When they are on site, I breathe more easily and I am able to tend to being a son instead of being saddled with healthcare challenges. Alicia is kind, caring, compassionate, knowledgeable, skilled and selfless in her care of Dad and the supervision of her team. Quite simply stated – Alicia is an amazing nurse and human being, a blessing to us all! Her team shines almost as brightly as Alicia and every member of the team is greatly appreciated by us. I would call them out by name, but selfishly don’t because then you would be requesting them and Dad’s team is booked! However, Amanda the office administrator and head of HR does a great job of recruiting new team members and I’m sure she will find the perfect nurses to meet your needs.

Alicia is SO WONDERFUL! She always has a positive attitude and not only takes great care of my elderly Mom, but she notices other things that might help her out. She is so gentle, caring and amazing at her job. I wish she could be my Mom's Nurse forever!

Alicia is absolutely amazing at her job and I seriously cannot thank her enough!! She really makes my days so much better! This girl deserves a raise for sure!! Thank you so much for all your hard work Alicia it doesn't go unnoticed!!

Alicia Pottratz is amazing! She is always helpful and caring for her patients. I see her everyday at work and she always has a smile on her face and is so welcoming.

Alicia Pottratz has been an amazing nurse to all the residents here at LVR. She always comes in with a smile and positive attitude to further make everyone’s day. Alicia is tentative to all medical needs and is excellent at her job!

Alicia Pottratz is amazing! She is always helpful and caring for her patients. I see her everyday at work and she always has a smile on her face and is so welcoming.

Alicia is really nice and she takes care of our residents at la Vida Real and really nice to the staff ..

We appreciate the job that Brightstar has been doing in taking care of our father! We would like to give a special shoutout to Donna and Joy for their professionalism, their caring, and the way they support our father in these trying times. Thank you.

Going with Brightstar was the most wonderful choice I could have made. Alicia is one of the kindest people I have met. Our situation was a very difficult one and she came to our service with love, empathy, professionalism and understanding. Alicia was resourceful, patient and thorough. She was flexible, always on time and incredibly accommodating. I would recommend this service a million times over to anyone and everyone.

Over the past few years, I have had to look for home care services for several (elderly) loved ones. It really can be a grueling, rather worrisome process. You wonder if those you've entrusted with your loved one is reliable, truly caring and compassionate, as well as trustworthy. I cannot express how wonderful Alicia from Brightstar is. From the moment we met her, we had good feelings about the agency. Alicia has a magical flair for making us feel that we picked just the right person for our mother's care.