NOW HIRING HEALTH CARE RECRUITER / HR DIRECTOR

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Health Care Recruiter / HR Director

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Join a dynamic leader in the fast growing home health care and medical staffing industry. Each independently owned and operated BrightStar Care location excels at providing a higher standard of care for the community and clients it serves. If providing compassionate, high quality care is your passion, BrightStar Care has an outstanding and rewarding career growth opportunity for you.
Job Description: Responsible for managing all recruiting and human resources processes, including staff recruitment, new hire orientation and on-boarding, performance-management, client scheduling, service, and issue resolution.
Recruiting Responsibilities:

• Actively recruit candidates by posting openings on social media, job boards, professional organizations and other venues
• Contact available applicant base for new employee pipeline development - please note extensive recruitment tools and budget will be provided to assist with the flow of applicants
• Gather and review resumes and background information
• Screen and interview applicants
• Assist in orientation and onboarding of new staff
• Prepare recruitment and personnel compliance reports for management

Customer Care Coordination:

• Effectively manage the customer care and serve as point of contact for client relations
• Schedule staff for both new and existing client engagements
• Manage staff absences to ensure that all engagements are staffed
• Arbitrate employee issues impacting client services
• Assist in managing client relations, including field staff introduction and seeking feedback; deliver excellent customer service
• Skillfully handle incoming intake calls and job orders from potential clients
• Prepare staffing / scheduling reports for management

HR Management:

• Maintain paper and electronic personnel files and monitor credentials compliance
• Gather feedback on employee performance and customer satisfaction
• Complete employee performance reviews at regular intervals
• Provide exceptional customer service and operate with our BrightStar Core Values Traits: This person needs to have a tenacious and competitive personality and spirit. This role needs a person strong in communication, multi-tasking and driving revenue by staffing order fulfillment
• Workers compensation and unemployment claim processing
• Agency licensure and accreditation compliance

Organization Structure & Reports:

• This position reports to the agency Director of Operations. This role may evolve into an expanded leadership position for multiple offices as the Medical Staffing service vertical develops at the agency. The position eventually may involve managing direct reports responsible for recruitment and scheduling fulfilment

Performance Based Job Objectives:

• Drive revenue and run solid profit margins
• Retain talent
• Net New Hires-are new hire candidates that will be assigned to work with our home care and medical staffing clients/facilities. Achieving a defined weekly quota of Net New Hires will be required.
• Provide top notch quality assurance- Ensure all employees on assignment are 100% compliant with BrightStar Care standards at all times. This will take a person with strong attention detail and commitment to BrightStar Care Core Values
• Hit 100% Weekly Scheduling Fulfillment