BrightStar started caring for my wife, who has Alzheimer’s, about 6 months ago. The office staff is very professional, organized — and nice! I love that their caregiving staff are treated like real employees, with benefits, training etc. And they really worked with us until we landed on a great “fit” with one of their caregivers: Demetrius! I was really concerned about having a caregiver in our home everyday, worrying it would feel like a stranger imposing on our space. But Demetrius has really become one of the family. She is a joy to be around and takes great care of my wife. You can tell she is a pro at her job, and really knows how to work with an Alzheimer’s patient. What more can I ask?
I had Ashley Aguillar nurse at Bright Star take care of PIC line. I came from CasVia care phaclity and she was upset to see they can't due a PIC cover, mine was never applyed correctly. Bright Star came to rescue. And replayed correctly. I'm looking forward to the next 5 weeks of service. They also draw blood each week. I pray I never have to a place like Cas Via, that was a night mare. If you need a company like Bright Star use them for great care. Happy New Year Bright Star and Thank you for great service and my nurse Ashley Aguillar. THANK YOU
Jeffrey Arnold
Google Review
Caregiver was kind and accommodating.
Celie Placzek
Google Review
I have been using Bright Star services off and on for the past 5 months for my sister who has Alzheimer’s disease. They are incredibly professional and detail oriented. If one carer isn’t a fit, they will do their best to accommodate. They are at the high end for pricing but when you need help, they are there.
Janice Stephens
Google Review
Stacey Mack is a kind and helpful contact. Her cheerful and prompt responses were very much appreciated. Our caregiver, Reina, was outstanding. She was amazingly attentive, friendly, pro-active and thorough at her job.
Susan Hinchliffe
Google Review
I have been quite pleased with the service BrightStar has given my brother Earl. They have been professional and caring. I particularly have been impressed by Gabriela for her professionalism and willingness to go the extra mile to be sure things are right.
Gary Piermattei
Google Review
I highly recommend Brightstar Care. They took care of my dad for his last 4.5 months of his life and the quality of care was outstanding. All of the staff were extremely professional, competent, conscientious, compassionate, and very dedicated to their jobs. The communication from everyone, from the office staff to the caregivers, was excellent ~ timely and thorough.
The level of responsiveness from Brightstar Care was outstanding. I reached to them and asked for an almost immediate initiation of service, which they fulfilled very graciously. When I asked for 24 hour care to be started, they again fulfilled the request expediently. When hospice was needed, the bridge was seamless, timely and incredibly supportive.
A special thank you to Tori and Jas, who were there every step of the way and treated my dad with respect and dignity, kindness and compassion.
I will be forever grateful to Brightstar Care for being there. Thank you!!
Wende Latham
Google Review
I want to acknowledge Brightstar for their careful, considerate, and professional planning for my post knee replacement care
I needed temporary post operative care and i did not know where to find it or even to what extent my needs would be
I turned to a professional care planner, Lorna Van Ackern and she referred me to Brightstar
Savannah, Yolanda, NJ, Lou, Anaya and Lynette were trained to not only meet my requested needs but they anticipated what my needs might be. And showed real creativity and initiative in their work
I am blessed to have found them
Carol Owens
Google Review
Everyone at BrightStar has been so kind and attentive to my Dad, and very thorough in keeping me updated. There are too many to name, but, in particular, a shout-out to Karine and Maureen for their loving care.
We consulted for care management with Christy Wolf regarding our father who was in ICU at the time, very suddenly, from double pneumonia and blood clots. He was diagnosed with "ICU Delirium" (later found it was septic shock that Christy had actually asked about) which made things even more frightening. Christy spent the time to review his charts, medicines and our concerns/feedback to help us understand all things at play and provide suggestions to help him get to the next stop...rehab. She came up with a strict plan for us to work with him while in rehab in order to get him home, where she knew he'd make the most strides. We/he implemented her care instructions and he was able to go home after two weeks in rehab, where he is continuing to improve. Had we not had Christy's expertise (and truly caring demeanor) during this process, I believe he'd still be sitting in rehab or, worse, back in the hospital with the pneumonia. Christy is sincerely caring, calm, knowledgeable and pragmatic which is what any one could hope for when faced with a health event like our father experienced. We feel fortunate to have connected with Christy on this matter and will go straight to her next time, should there be a need.
Christy Smith
Google Review