[February 1, 2020]
FOR IMMEDIATE RELEASE
BrightStar Care of Torrance / Manhattan Beach Receives 2020 Best of Home Care® – Provider of Choice Award
[LOS ANGELES] – BrightStar Care of Torrance / Manhattan Beach announced today that it has received the 2020 Best of Home Care – Provider of Choice Award from Home Care Pulse. The Provider of Choice Award is granted only to the top-ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. BrightStar Care of Torrance / Manhattan Beach is now ranked among a select few home care providers across the country who have proven their ability to provide outstanding care.
“We want to congratulate BrightStar Care of Torrance / Manhattan Beach on receiving the Best of Home Care – Provider of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “It’s thrilling to see the efforts that BrightStar Care of Torrance / Manhattan Beach is making to provide outstanding care and employment. BrightStar Care of Torrance / Manhattan Beach has worked extremely hard to qualify to provide high-quality care and employment and this award allows them to provide proof of quality to potential new clients and caregivers.”
Best of Home Care – Provider of Choice award-winning providers have contracted with Home Care Pulse to gather feedback from their clients by conducting live phone interviews with their clients each month. Because Home Care Pulse is a third-party company, it is able to collect honest and unbiased feedback.
“At a time when many home care agencies are all claiming to provide top-notch care, it’s really great to receive third-party validation! We attribute the positive client reviews to our focus on care delivery, customer service and caregiver support. We’ve especially found clients appreciate our unique approach that relies on licensed RNs for all initial home care evaluations and ongoing supervision. BrightStar has also earned client trust thanks to achieving Joint Commission accreditation and our programs focused on caring for clients with chronic conditions and Alzheimer’s/dementia,” says Paul Chung (Owner).
“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Erik Madsen. “We are happy to recognize BrightStar Care of Torrance / Manhattan Beach as a Best of Home Care – Provider of Choice and to celebrate their accomplishments as a trusted home care provider.”
To find out more about BrightStar Care of Torrance / Manhattan Beach’s commitment to excellence, please visit https://www.brightstarcare.com/torrance-manhattan-beach or call 310-230-5258.
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About BrightStar Care
BrightStar Care of Torrance / Manhattan Beach is jointly managed by the same team as BrightStar Care of Santa Monica / Marina del Rey. The Joint Commission accredited home health agency has offices in Marina del Rey and Torrance, CA. As a winner of Home Care Pulse’s prestigious Leader in Excellence award for two years running (Marina del Rey) and a winner of the Provider of Choice award (Torrance), we pride ourselves on providing top tier service to our clients AND our employees. We provide skilled nursing, physical therapy and non-medical home care to patients in west LA and the South Bay. We specialize in providing 24/7 care and our staff are trained to manage patients with dementia, Alzheimer's, Parkinson's, and other long-term conditions. Contact us 24/7 to learn more about our services at 310-944-6985 or losangeles@brightstarcare.com.
About Home Care Pulse
Home Care Pulse is the home care industry's leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.