Salt Lake City, Utah – BrightStar Care of Salt Lake City announced today that it received the distinguished 2024 Best of Home Care –Top 100 Leader in Experience Award from HCP, the leading firm in experience management for post-acute care. The Top 100 Leader in Experience Award is the highest recognition awarded by HCP and is only awarded to 100 home care businesses in North America. Recipients must consistently rank among the very highest in 10 or more quality metrics. As a Top 100 Leader in Experience Award recipient, BrightStar Care of Salt Lake City is recognized among the very best home care providers participating in the nationwide HCP Experience Management Program.
This accomplishment demonstrates BrightStar Care of Salt Lake City’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of BrightStar Care of Salt Lake City’s clients and employees were interviewed each month by HCP. Over a 12-month period, BrightStar Care of Salt Lake City received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Using feedback from clients and employees, as well as quality benchmarks from HCP, the BrightStar Care of Salt Lake City management team set goals to reach the highest level of Experience possible.
“We are beyond thrilled with our team for really pulling together to achieve the top 100 home care companies in the Home Care Pulse network. We couldn’t have done it without them!” says Tammara Brown, Owner.
The Best of Home Care – Top 100 Leader in Experience Award highlights the top-performing home care businesses in the nation. HCP believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“At HCP, our mission is to help post-acute care businesses create an experience that goes beyond client and caregiver expectations; ultimately improving outcomes for all stakeholders in the care continuum,” says Todd Austin, President of HCP. “When we see agencies like BrightStar Care of Salt Lake City that have so effectively provided outstanding care and employment experiences, we know we’re on the right track. BrightStar Care of Salt Lake City has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”
To find out more about BrightStar Care of Salt Lake City’s commitment to experience, please visit www.brightstarcare.com/salt-lake-city-east or call 801-559-3999
About BrightStar Care Salt Lake City
BrightStar Care Salt Lake City provides quality home care caregivers and medical staffing solutions to families and businesses in the Salt Lake City metro area. Its home care agency services include senior home and pediatric care, Alzheimer’s and dementia care, skilled nursing care, caregivers and pediatric skilled care, special needs care, infusion pharmacy services and more. For more information, please call (801) 559-3999, or visit www.brightstarcare.com/salt-lake-city-east.
About HCP
HCP’s vision is to partner with the long-term and post-acute care industry, providing mission-critical applications to improve outcomes for all stakeholders in the care continuum, enabling the delivery of exceptional experiences. HCP offers RN-developed training, satisfaction surveys, hiring and reputation management tools designed to help you become the best employer and provider in your area—and make sure everyone knows about it. Known industry-wide for its Benchmarking Report and Best of Home Care awards, HCP is redefining the future of post-acute care. For more information, visit https://www.homecarepulse.com/.