Our Staff at BrightStar Care® Roanoke

Our experienced and compassionate staff is dedicated to caring for your loved one as if they were family. Get to know our team.

  • Kerry and Rob Massie

    Owners, Certified Senior Advisors
    Founders of BrightStar Care of Fairfax, Reston, McLean, Arlington/Alexandria, Lynchburg, and Roanoke, Virginia.
  • Jenifer Massie

    Regional Director

    Jenifer is a dedicated advocate for compassionate care and community support. A Lynchburg native, she deeply values the strong sense of connection between caregivers, clients, and staff.

    Before dedicating herself to raising three children, Jenifer worked as a counselor for runaway and at-risk youth, providing guidance and support during critical times. Over the years, she has also cared for aging and terminally ill family members, gaining firsthand experience in the importance of quality home care.

    In 2021, Jenifer was diagnosed with colorectal cancer, an experience that gave her a profound understanding of the impact exceptional home care can have during times of pain and uncertainty. She believes that the relationships between clients, caregivers, and nurses can provide comfort and stability when it is needed most.

    Jenifer is excited to be part of BrightStar Care of Lynchburg, where she is committed to delivering the highest standard of care to her community.

     

     

  • Tamie Bobé, BSN, RN

    Director of Nursing

    Tamie is a dedicated healthcare professional with over 17 years of service in the Army and a strong background in nursing. A nursing school graduate, she has devoted her career to providing compassionate care, specializing in neonatal intensive care (NICU) and home health. Through her work, she has positively impacted countless patients and families, bringing expertise, empathy, and dedication to every aspect of her practice.

    Outside of her career, Tamie enjoys hiking and music. She is also a proud mother of two—her daughter, Aliana, is in her fourth year at the University of Virginia, pursuing a pre-med track, while her son, Luke, is preparing to transfer to Virginia Tech in the spring to study Computer Engineering.

    Committed to excellence in healthcare, Tamie continues to serve others with the same dedication that has defined her career.

  • Patrick Massie

    Skilled Manager

    Patrick brings a strong commitment to enhancing home care services and improving the lives of aging individuals. Recognizing the rapid growth and impact of the industry, he saw an opportunity to contribute meaningfully while expanding his expertise.

    Since joining BrightStar Care of Fairfax in 2014, Patrick has played a key role in supporting the community. As the Skilled Manager, he enjoys a dynamic and flexible role that provides valuable insight into how home care services meet the needs of clients. He works closely with insurance companies to help ensure that the growing number of aging adults—over 10,000 baby boomers turning 65 each day—have the opportunity to age in place safely and comfortably.

    Patrick strives to improve access to high-quality home care, helping individuals remain in their homes while receiving the support they need.

  • Robert Massie

    Human Resources Director

    Robert has been an integral part of BrightStar Care of Fairfax since its inception in 2012. As the Human Resources Manager, he oversees new caregiver orientations, ensuring that each team member is well-prepared to provide exceptional care.

    Robert takes great pride in his role, engaging with caregivers, clients, and their families to understand their needs and expectations. His ability to connect with people on a personal level allows him to help maintain the highest standards of care. With a passion for supporting both staff and clients, Robert plays a vital role in fostering a compassionate and professional home care environment.

  • Haseena Khan

    Director of Recruiting

    Haseena is a passionate healthcare professional with over five years of experience in healthcare operations, human resources, recruiting, talent management, and marketing. She holds a Bachelor's degree in Healthcare Administration with a focus on Health Systems Management from George Mason University, equipping her with a strong foundation in healthcare operations and workforce development.

    Specializing in the homecare industry, Haseena has played a pivotal role in HR, recruitment, and talent management strategies, ensuring the development of high-performing teams committed to quality patient care. Her passion for healthcare was sparked by years of volunteer work in high school, where she engaged with individuals of all ages, from children to seniors. This experience solidified her commitment to a career focused on improving the lives of others.

    Beyond her professional endeavors, Haseena enjoys crafting and DIY projects, spending time outdoors, watching movies, cooking, and relaxing with her beloved cat, Simba.

  • Nora Maddox

    Billing and Payroll Director

    Nora has been an integral part of BrightStar Care of Fairfax since 2019, bringing a deep commitment to supporting clients and caregivers. She believes that everyone has unique strengths and talents, and recognizing these qualities is essential in providing exceptional care.

    While her role does not involve direct client care, Nora understands the significant impact she has behind the scenes. By gaining a thorough understanding of both clients and caregivers, she enhances the efficiency of billing processes, helping to alleviate financial concerns for families. With extensive experience navigating insurance carriers, long-term care policies, and financial matters, she is dedicated to ensuring accurate billing and seamless invoicing. Her goal is to reduce stress for clients and their families, allowing them to focus on what matters most—quality care and well-being.

  • Donna Braun

    Marketing and Media Director

    Donna has been a valued member of BrightStar Care of Fairfax since 2020. Through her work in the home care industry, she has witnessed firsthand the profound impact of the caregiver-client relationship, which often extends beyond care to companionship, friendship, and a sense of family.

    Passionate about her role, Donna takes pride in sharing the stories of clients and caregivers, highlighting their meaningful connections within the Fairfax County community. Her dedication to storytelling helps showcase the compassionate care and support that BrightStar Care provides.

  • Lori Woods

    Office Manager

    Lori brings 15 years of experience in the home care industry, having transitioned from a dental assistant to a Care Coordinator and now serving as Office Manager. With a strong background in patient care and administrative leadership, she is committed to delivering exceptional services in the Roanoke area.

    Beyond her professional role, Lori cherishes time spent with family and friends, with her greatest joy coming from her grandchildren—Cayden, Kensie, and Ryland—who keep her young at heart.

Our Caregivers and Nurses

Our team of care professionals are thoroughly screened and trained to provide the highest quality care to your family or your patients. Learn more about our compassionate and trustworthy nurses and caregivers.


Contact Us

Please contact us today to schedule a complimentary consultation or call BrightStar Care Roanoke at 540.566.5888.

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