What Our Customers Say

Nurse Natalie Grey is the kindest, sweetest, and thoughtful person.

Decent care from Natalie!?. What a great Nurse!??.

As a therapist working with a mutual patient, I had the pleasure of collaborating with Nurse Natalie Gray from BrightStar Care. Natalie consistently demonstrated professionalism, compassion, and a true dedication to patient care. Working with her—and the team at BrightStar Care—was a seamless and positive experience. Their commitment to high-quality, coordinated care made a real difference. I’d gladly work with Natalie and BrightStar Care again in the future.

Natile gray is such a wonderful nurse and is very helpful she is there for you at any time I really love her with all my heart and count her as my family.

Great customer service. Definitely a great experience. Nurse Natalie made me feel so at ease and comfortable, I really needed that kindness. Will be back.

The nurse, Natalie Grey, is an awesome nurse; they should hire more nurses like her. She is gentle and kind; you can really tell she loves her job.

Natalie Gray, is an incredible nurse who embodies compassion and dedication in her work. She goes above and beyond to ensure that her patients receive the best care possible. Her ability to connect with people, listen to their concerns, and provide comfort is truly remarkable. Not only does she possess a wealth of medical knowledge, but she also has a warm and caring demeanor that puts everyone at ease. I'm constantly inspired by her commitment to her profession and the positive impact she has on the lives of others. She's not just a nurse; she's a true hero in scrubs!

Amazing place!! Wouldn’t want anyone else to care for my family except Ms.Natalie!!!! amazing nurse!!!

Michelle is a godsend. After having what was supposed to be a laparoscopic surgery turn into a full open mid-procedure because of a previously undetected large tumor (that was thankfully benign) my recovery turned from 2 to 6 weeks to multiple months. After my second stint in the hospital for complications after the surgery I was left with a massive open wound and an infection. That's when I got my first ever home health nurse. I can say with full confidence that my nurse Michelle has been exactly the person I needed in my corner helping me through this. She was the first person on my care team that was actually honest with me on just how long of a road to recovery I was looking at, allowing me to make the necessary financial adjustments to not fall behind on my bills. She educated me on the healing process for a wound like mine instead of giving me vague answers and platitudes like the doctors were doing. She was the one who knew when I needed to go to the ER because the infection had turned dangerous. I was admitted that same day and was back in surgery the next morning to clear out the bad tissue. She caught it just as I was turning septic. Turned out I had been on the wrong antibiotics for the kind of infection that I had. I spent four more days in the hospital getting the right meds through IV before getting to return home with a new prescription. I'm well on the road to healing now and that has everything to do with Michelle. She didn't dismiss me when I told her that I thought I was having a negative reaction to the medihoney they were putting in my wound. My wound care doctor was blaming my infection for my side effects, and not at all hearing me when I said I'd had obvious swelling with 2 hours of it being put on my wound the very first time. With me going back into the hospital 2 days later for the infection my observations were dismissed completely. For nearly a month I had the same swelling. Michelle heard me and took me seriously. With her being experienced with open wounds like mine she agreed that not all wounds benefited from the use of medihoney. Some types of bacteria would even feed off the sugar in the honey. She was the one to remind me I could refuse anything I didn't want and so I did. I figured we could leave it out for one wound dressing change to see what happened. It looked a bit better on the next dressing change so we left it out again. The next time was even better. Within 4 days of stopping it there was very obvious and marked improvement in my wound healing. My wound care doctor couldn't argue with the results and removed it from my care instructions. Without Michelle I wouldn't have had the confidence to speak up and be firm with my doctor. I knew from my short stint working in health care back when I was much younger that a good nurse was worth their weight in gold. I feel lucky that I got a great one during a time in my life when I truly needed it.