BrightStar Care© Lubbock explores new technologies often to add to our team to continue being a higher standard of care. COVID-19 and social distancing practices have catapulted our team into applying technologies in new ways we did not know were possible. From offering telehealth, virtual training and onboarding and collaboration, our team is taking this time as an opportunity to grow in what we are able to do.
Here is some of the ways our organization is meeting the needs of our clients and our team during the pandemic.
Telehealth was one of the first differences we noticed with our clients. Clients still wanted to receive care and therapy so they can keep progressing. Our nurses and therapist were just as eager to continue their care. Our team had used video platforms for meetings but now we offer video communications for therapy and some nursing visits.
Services like speech and occupational therapy are still happening and patients are improving during this time. Therapist and Nurses are talking through and demonstrating care, clinical activities and educating loved ones.
Our home health field team have always relied on coming to our training room for face to face training with 50+ of their coworkers. During this time, we had to apply new systems and innovative ways to meet our team’s training needs..jpg "Adjustments-(4).jpg")
Elsevier computer-based training program has been a resource for our team. Not only do they have access to training videos but when it comes to unfamiliar diagnosis or skills, our team has access to literature, step-by-step guides and videos for education.
Video communication systems have allowed case conferences to occur across the South Plains from nurses sitting in their cars, homes and at our office. We can perform orientations and paperless onboarding for our new team members from long distances.
Our communication with each other has also improved since we are no longer bound by schedules and which conference room will be available. Nurse can connect in real time to brain storm and tackle problems as a team.
Using technology during this time is how BrightStar Care has continued to grow and bring on new team members. We know that this is just the beginning as we continue to explore new technology. We know that at some point we will be on the other side of the COVID-19 crisis and our hope is that we will be better going through it.
Want to be a part of our team and see how we use technology for professional development and patient care? Apply to be a shining star on our team here.
Here is some of the ways our organization is meeting the needs of our clients and our team during the pandemic.
Telehealth
Telehealth was one of the first differences we noticed with our clients. Clients still wanted to receive care and therapy so they can keep progressing. Our nurses and therapist were just as eager to continue their care. Our team had used video platforms for meetings but now we offer video communications for therapy and some nursing visits.Services like speech and occupational therapy are still happening and patients are improving during this time. Therapist and Nurses are talking through and demonstrating care, clinical activities and educating loved ones.
Virtual Training
Our home health field team have always relied on coming to our training room for face to face training with 50+ of their coworkers. During this time, we had to apply new systems and innovative ways to meet our team’s training needs.Elsevier computer-based training program has been a resource for our team. Not only do they have access to training videos but when it comes to unfamiliar diagnosis or skills, our team has access to literature, step-by-step guides and videos for education.
Video communication systems have allowed case conferences to occur across the South Plains from nurses sitting in their cars, homes and at our office. We can perform orientations and paperless onboarding for our new team members from long distances.
Collaboration
Our ability to collaborate in real time and actively share information has blossomed during this time. From our desk we can connect with our field team to communicate through patient care and share video and images seamlessly. Nurses who would rely on messaging, calling and meetings are now able to video call other nurses share their screens and even control another nurses device from a distance when issues occur.Our communication with each other has also improved since we are no longer bound by schedules and which conference room will be available. Nurse can connect in real time to brain storm and tackle problems as a team.
Using technology during this time is how BrightStar Care has continued to grow and bring on new team members. We know that this is just the beginning as we continue to explore new technology. We know that at some point we will be on the other side of the COVID-19 crisis and our hope is that we will be better going through it.
Want to be a part of our team and see how we use technology for professional development and patient care? Apply to be a shining star on our team here.