For Immediate Release:
February 17, 2023, BrightStar Care of Howard County, a leading provider of in-home care, assisted living, and medical staffing, announced today that it has received Home Care Pulse's 2023 Best of Home Care Leader in Experience, Provider of Choice, and Employer of Choice Award. The Best of Home Care - The Leader in Experience Award is the highest recognition awarded by Home Care Pulse and is awarded to home care businesses that continuously rank highest among 10 or more quality metrics. With this award, BrightStar Care of Howard County has established itself as a home care brand that belongs among the top 10% of home care providers that participate in the nationwide Home Care Pulse Satisfaction Management Program.
The Employer of Choice and Provider of Choice award is based on caregiver satisfaction ratings collected from telephone interviews performed by HCP, an independent experience management company. The home care providers who earn this award consistently exceed the industry standards for employee satisfaction and for quality in-home care.
This accomplishment further proves how BrightStar Care of Howard County's consistent dedication to providing excellent care and quality improvement in the home care industry. To qualify for this award, 10% of the clients and caregivers of BrightStar Care of Howard County were interviewed monthly by Home Care Pulse.
Throughout 12 months, BrightStar Care of Howard County consistently received high satisfaction ratings from their clients and caregivers across areas such as caregiver training, communicating, scheduling, caregiver compassion, and compatibility of both client and caregiver, to name a few.
With the feedback provided by clients and caregivers, on top of benchmarks that depict the overall quality of the business from Home Care Pulse, the management team behind BrightStar Care of Howard County persists in increasing the standard of quality care that they aim to provide. By setting both short and long-term goals geared toward greatness, the team continues to strive for the highest level of excellence.
“At HCP, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of HCP. “When we see agencies like BrightStar Care Howard County that have so effectively provided outstanding care and employment experiences, we know we’re on the right track. BrightStar Care of Howard County has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”
With BrightStar Care's Professional Care Team, proudly led by a Registered Nurse Director of Nursing, we strive to provide expert, compassionate, and personal home care customized to fit our client's needs. Our team of experts is geared and ready to serve 24/7. Providing RN oversight ensures the quality of care being provided by the right team of professionals. We are proud to provide home health care and support for children and seniors which includes 24-hour skilled nursing and support in senior independent and assisted living communities.
To learn more about our services and our constant commitment to excellence, please check out and send us a message on our contact us page here or call us at 410-910-9425 For more information on how BrightStar Care supports seniors and families, and to learn more about our local team of caregivers, skilled healthcare professionals, and home healthcare support for Howard County families and businesses, visit our website today.
As a leading firm in satisfaction research and quality assurance for the home care industry, Home Care Pulse is among the industry's leading firms. To ensure the best in-home care can be provided to each client, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers across North America and provides detailed feedback. We aim to ensure the best in-home care can be provided to each client. It is possible to identify needs and take action by using powerful online reports that allow businesses to improve customer satisfaction, reduce caregiver turnover, and address client needs through improved online reporting. The Home Care Pulse team can be reached at (877) 307-8573 or by visiting the website at homecarepulse.com for more information.
Media Contact:
BrightStar Care of Howard County
Thomas Graves
https://www.brightstarcare.com/locations/howard-county/
7060 Oakland Mills Rd Suite P, Columbia, MD 21046, United States.
February 17, 2023, BrightStar Care of Howard County, a leading provider of in-home care, assisted living, and medical staffing, announced today that it has received Home Care Pulse's 2023 Best of Home Care Leader in Experience, Provider of Choice, and Employer of Choice Award. The Best of Home Care - The Leader in Experience Award is the highest recognition awarded by Home Care Pulse and is awarded to home care businesses that continuously rank highest among 10 or more quality metrics. With this award, BrightStar Care of Howard County has established itself as a home care brand that belongs among the top 10% of home care providers that participate in the nationwide Home Care Pulse Satisfaction Management Program.
The Employer of Choice and Provider of Choice award is based on caregiver satisfaction ratings collected from telephone interviews performed by HCP, an independent experience management company. The home care providers who earn this award consistently exceed the industry standards for employee satisfaction and for quality in-home care.
This accomplishment further proves how BrightStar Care of Howard County's consistent dedication to providing excellent care and quality improvement in the home care industry. To qualify for this award, 10% of the clients and caregivers of BrightStar Care of Howard County were interviewed monthly by Home Care Pulse.
Throughout 12 months, BrightStar Care of Howard County consistently received high satisfaction ratings from their clients and caregivers across areas such as caregiver training, communicating, scheduling, caregiver compassion, and compatibility of both client and caregiver, to name a few.
With the feedback provided by clients and caregivers, on top of benchmarks that depict the overall quality of the business from Home Care Pulse, the management team behind BrightStar Care of Howard County persists in increasing the standard of quality care that they aim to provide. By setting both short and long-term goals geared toward greatness, the team continues to strive for the highest level of excellence.
“At HCP, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of HCP. “When we see agencies like BrightStar Care Howard County that have so effectively provided outstanding care and employment experiences, we know we’re on the right track. BrightStar Care of Howard County has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”
About BrightStar Care of Howard County
BrightStar Care of Howard County provides hourly to 24/7 home health care and medical staffing services.With BrightStar Care's Professional Care Team, proudly led by a Registered Nurse Director of Nursing, we strive to provide expert, compassionate, and personal home care customized to fit our client's needs. Our team of experts is geared and ready to serve 24/7. Providing RN oversight ensures the quality of care being provided by the right team of professionals. We are proud to provide home health care and support for children and seniors which includes 24-hour skilled nursing and support in senior independent and assisted living communities.
To learn more about our services and our constant commitment to excellence, please check out and send us a message on our contact us page here or call us at 410-910-9425 For more information on how BrightStar Care supports seniors and families, and to learn more about our local team of caregivers, skilled healthcare professionals, and home healthcare support for Howard County families and businesses, visit our website today.
About Home Care Pulse:
As a leading firm in satisfaction research and quality assurance for the home care industry, Home Care Pulse is among the industry's leading firms. To ensure the best in-home care can be provided to each client, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers across North America and provides detailed feedback. We aim to ensure the best in-home care can be provided to each client. It is possible to identify needs and take action by using powerful online reports that allow businesses to improve customer satisfaction, reduce caregiver turnover, and address client needs through improved online reporting. The Home Care Pulse team can be reached at (877) 307-8573 or by visiting the website at homecarepulse.com for more information.Media Contact:
BrightStar Care of Howard County
Thomas Graves
https://www.brightstarcare.com/locations/howard-county/
7060 Oakland Mills Rd Suite P, Columbia, MD 21046, United States.