Our Staff at BrightStar Care® Hawaii

Steven and his wife, Alison, opened BrightStar Care of Honolulu in 2010.

Steven is a "local boy" who graduated from Aiea High School and earned his Bachelor of Arts degree from the University of Hawaii.

After over 20 successful years in the mortgage industry, Steven felt a yearning to seek a more meaningful career where he felt he could truly make a difference. Initially unfamiliar with the home care industry and the services home care provided, Steven and Alison became aware of the need for a high-quality provider of private duty in-home care in Hawaii.

They chose to bring BrightStar Care, a proven organization with a demonstrated commitment to a higher standard of care, to serve the local community.

In 2015, Steven and Alison experienced the need for home care services first hand, when Steven's dad was in the end stages of cancer. Despite wanting to do everything herself, Steven's mom found that having a BrightStar Care caregiver to provide respite helped to ease the burden and allow her to focus on making her final moments with her husband the best they could be.

Steven is proud to offer BrightStar Care's high-quality services to the community.

Alison and her husband, Steven, opened BrightStar Care of Honolulu in 2010.

Born and raised in Honolulu, Hawaii, Alison is a graduate of Punahou School and earned her Bachelor of Science degree in Business Administration from San Diego State University.

After working in the financial services industry for over a decade, Alison was a stay-at-home mom to her and Steven's three children for eight years. With two physicians for parents, Alison grew up around the medical field, and was inspired by the difference her parents' care made in their patients' lives. 

After making the decision to bring BrightStar Care to Hawaii with her husband, Steven, they brainstormed their vision together and the "Hoku'alohi Promise" was born:
 
"We promise to provide the kind of care we would want for our own loved ones; to be compassionate, empathetic, patient & kind, while providing reliable, trustworthy, and top-notch, professional home care."
 
It is this promise that has become our "North Star" which guides every action and decision in our organization.

Rachelle was born in the Philippines and raised across the world throughout her father’s military career before her family settled in Hawaii. She attended high school in Hawaii and completed her LPN, ADN-RN, and BSN through the University of Hawaii system.

Prior to obtaining her nursing license, Rachelle worked at a health office, obtained her phlebotomy certification and was first exposed to homecare and onboarded with BrightStarCare as a caregiver after completing CNA school in 2011. Rachelle has worked in various fields in nursing from psych case management, long-term care, correctional nursing, acute care, and home care.

Rachelle returned to home care because she loves helping families in home and building an in-depth knowledge of each client’s needs and strong rapport built over time. “I believe that providing quality care in-home and supporting clients through various changes, eases the fear and difficulty and gives a greater safety and security, and in turn a greater quality of life.”

She wants BrightStarCare of Honolulu clients and caregiver to know “I will listen to you and ensure you are provided the care that you need and deserve.”

Lily Hui joined BrightStar Care of Honolulu in 2021. Born in Guangzhou, China, Lily moved to Hawaii and graduated high school from La Pietra. She graduated with Highest Honors from the University of Hawaii at Manoa and received a Bachelor of Arts in Economics and Bachelor of Arts in Chinese. Lily has traveled and studied in China and Japan and is a proficient multilinguist.

Lily is passionate about supporting and caring for employees. She says, “I truly believe that excellent service starts with the people. If our employees are taken care of, they bring their best to work, and can in turn deliver the best service to our clients and their families.”

Lily was attracted to home care because of the higher level of service and complex and unique opportunities that can be provided to clients and their families that cannot be found in hospitals or nursing homes.

Lily would like BrightStar Care of Honolulu clients and employees to know, “I am committed to approach employees, clients, and all situations with empathy and care. I want to contribute to fostering a positive, high achieving environment where employees are cared for and enabled to do their best work, and clients and families are receiving the best level of service where all their needs are met and more.”

Janet was born in California and moved to Hawaii in 2020 to support her son’s budding military family. She received her Associate of Nursing from Tyler Junior College in Tyler, TX and her Bachelorette of Nursing degree from the University of Texas, Arlington.
 
Janet has worked in various health-care fields for the last 30 years. From an Emergency Medical Technician to Hospital Heart Monitor Technician, to Emergency Room RN, to an at-home pediatric nurse; Janet brings her comprehensive and diverse experiences to the BrightStar Care team. She has the training and experience to address any health care emergency.
 
Janet has dedicated her life to ensuring everyone can enjoy life in their home and with their families because clients that are able to stay in their own homes have a better quality of life in my opinion. She says, “all of my clients deserve to have the highest quality of life, we ensure this only by treating our clients as if they were our own family”
 
She wants BrightStar Care of Honolulu clients and caregivers to know “I will take care of your loved ones as if they were my family.”

Noah is proud to be part of the BrightStar Care of Honolulu team, bringing a fresh perspective and a strong commitment to serving the local community. Born and raised in Hawaii, Noah has deep roots in the islands, having grown up in Aiea and is currently earning his degree from Arizona State University.

Although new to the healthcare field, Noah has always been passionate about helping others and is excited to grow and learn in his role at BrightStar Care. He is dedicated to making a positive impact on the lives of those he serves, working closely with his colleagues to provide the highest standard of care.

In his free time, Noah enjoys spending time with his family, his girlfriend, and his dogs. He is also a big sports fan and loves attending Hawaii sports games, where he enjoys the sense of community and connection that these events bring.

Susan is originally from Santiago, Chile, later moved and raised in Oklahoma. Susan now resides in Oahu with her husband and corgi.

Susan joined BrightStar in June of 2024, excited to pursue an opportunity to help acquire top in home caregivers for the local community.

Susan comes from a decade of retail management experience, seasoned in recruiting talent, developing teams and driving business growth. Her passion is centered on creating a supportive employee and client experience.

She wants clients and caregivers to know, "making people feel comfortable, supported and cared for has always been my drive. I see the vision of BrightStar Care of Honolulu and I'm excited to be a part of everything this team does for our community."

You can find Susan anywhere there are dogs or coffee.

Grace was born and raised in Tondo, Manila in the Philippines. She has over 15 years of working experience in Customer Service and is excited to share her experiences with BrightStar Care of Honolulu clients and caregivers.

Having a young daughter diagnosed with early signs of autism and speech delay and a father who recently got stroked last 2021, she is really close to people with medical needs and provides medical assistance. Her main goal is to give light to those who experienced or experiencing this season as well.

She wants BrightStar Care of Honolulu clients and caregivers to know. "I will give out my 100% to provide excellent service to you all, our dearest BrightStar Care of Honolulu clients and Caregivers."
 

Sherry was born and raised in the Philippines and graduated from Pangasinan State University with a Bachelor of Science Degree in Information & Communication Technology.

With over 16 years of experience in retail sales, Sherry has held various positions, including Customer Service Representative and Store Manager. She is now excited to bring her skills and experience to BrightStar Care of Honolulu.

Sherry wants BrightStar Care of Honolulu clients and caregivers to know, "I am ready to offer my assistance. I am here to take care and support all of you."
 

Jasper was born and raised in Hawaii on the island of Oahu. She graduated from Moanalua High School and discovered her passion for caregiving in the years she took care of her grandfather before his passing. 

Jasper brings many years of caregiving experience with her to BSCH. She is surrounded by family, and the word "Ohana" holds a special meaning for her. She wants peers, clients, and families to know, "I will treat everyone like they are my own Ohana because family is not just who you are born with but everyone you come into contact with".

During her free time, Jasper loves spending time with her 3 children. She enjoys taking family trips around the island and picnics on the beach.
 

Mary Grace was born in the Philippines, and grew up in Hawaii. Mary Grace graduated from Farrington High School, and Kapiolani Community College with Associate Degree in Liberal Arts. Mary Grace is currently pursuing her Bachelor of Arts in Psychology at University of Hawaii at Manoa, and is expected to graduate this December 2024.

Mary Grace was first exposed to healthcare and caregiving through volunteering as an activity aide at nursing facilities in high school. Through that experience she was inspired to become a Certified Nurses Aide. Mary Grace has been a CNA for 10 years. She has worked at nursing and rehab facility and home healthcare.

Mary Grace has worked for Brightstar Care of Honolulu since 2016. Mary Grace shares “I am grateful to be part of this company, and the growth I've gained throughout the years as a caregiver. I am excited to offer my assistance to clients and caregivers in other ways, and continue to provide quality in-home care."

Chanda was born and raised on Oahu, where she grew up in Pearl City with her parents, older brother, and younger sister.

After attending Pearl City High School, she pursued a career as a Nurse Aide. Chanda successfully operated her own Care Home for 19 years before joining BrightStar Care in 2019. Initially starting as a Personal Care Assistant, she advanced to the role of Field Specialist and now serves as a Care Support Specialist.

In her free time, Chanda enjoys spending quality time with her family, often hosting BBQs.

Genelyn was born in Zamboanga Del Norte and raised on the island of Negros Oriental, Philippines.
 
She is a graduate of Negros Oriental State University and with a Bachelor of Science Degree in Tourism Management.
 
Her 11 years of working experience includes being a Customer Service Representative. She then worked as a receptionist in a hotel and got her experience in working administrative tasks for almost two years.
 
Genelyn enjoys hiking, going to the beach, and she’s a fan of travel and long drives. She is also adventurous when it comes to food.
 
She wants BrightStar Care of Honolulu clients and caregivers to know. “I am grateful to be part of this company to be able to provide care and support. To all our field staff, I am rooting for all that you do. I am here to answer and take your request.”

Born and raised in the Philippines, Hazel joined Brightstar Care Honolulu team in 2022. She earned her Bachelor of Science degree in Accountancy from Negros Oriental State University in the Philippines and eventually was certified as a public accountant. 
 
After more than 8 years of experience in providing accounting services in the real estate industry, she sought for new experience and was attracted to home care industry for the values it holds that focuses on compassion which provides warmth to the lives of its client. 
 
She wants BrightStar Care of Honolulu clients and caregivers to know," I will go an extra mile to be able to represent the values and maintain the quality of services BrightStar Care provides."

Sarah was born and raised in western Massachusetts and moved to Oahu in 2024 to be closer to her older brother and identical twin sister.

She graduated from the University of Massachusetts Amherst in 2023 with a Bachelor’s in Fine Arts and Art History. While in college, Sarah worked as an Assistant Manager at a tanning salon and also took care of her grandparents, which sparked her interest in home care.

After arriving in Hawaii, Sarah started with Brightstar Care as a caregiver in June 2024. A few months later, she transitioned to the Receptionist & Office Assistant role with the company. In her free time, Sarah loves traveling, painting, and enjoying beach days.

Carla has been with BrightStar Care of Honolulu since 2011.

Carla is a “local girl,” born and raised in Aiea, Hawaii. Carla is a graduate of Aiea High School and holds a Bachelor of Science Degree in Business Management, as well as an MBA from the University of Phoenix.

Carla has over a decade of experience in sharing her compassion and excellence in the healthcare field. Carla shares that "Working in home care has allowed me to feel that I can help make a difference in the lives of many families. I may not be the one physically helping the loved ones, but I feel that by listening and talking with the families I am helping them emotionally. With so much going on in the world, the families need that reassurance that we are here to help."

Though our clients' and caregivers' interactions with Carla are limited to after-hours and holidays, she is a favorite among everyone.

A little known fact about Carla is that she is an avid photographer who loves to take all kinds of photos. She once took a week-long family trip to Vancouver BC (before the days of digital cameras) and used 12 rolls of film!

Carla is very devoted and loving to her family, and she works very hard to take care of them.