Our Staff at BrightStar Care® Hawaii

Steven and his wife, Alison, opened BrightStar Care of Honolulu in 2010.

Steven is a "local boy" who graduated from Aiea High School and earned his Bachelor of Arts degree from the University of Hawaii.

After over 20 successful years in the mortgage industry, Steven felt a yearning to seek a more meaningful career where he felt he could truly make a difference. Initially unfamiliar with the home care industry and the services home care provided, Steven and Alison became aware of the need for a high-quality provider of private duty in-home care in Hawaii.

They chose to bring BrightStar Care, a proven organization with a demonstrated commitment to a higher standard of care, to serve the local community.

In 2015, Steven and Alison experienced the need for home care services first hand, when Steven's dad was in the end stages of cancer. Despite wanting to do everything herself, Steven's mom found that having a BrightStar Care caregiver to provide respite helped to ease the burden and allow her to focus on making her final moments with her husband the best they could be.

Steven is proud to offer BrightStar Care's high-quality services to the community.

Alison and her husband, Steven, opened BrightStar Care of Honolulu in 2010.

Born and raised in Honolulu, Hawaii, Alison is a graduate of Punahou School and earned her Bachelor of Science degree in Business Administration from San Diego State University.

After working in the financial services industry for over a decade, Alison was a stay-at-home mom to her and Steven's three children for eight years. With two physicians for parents, Alison grew up around the medical field, and was inspired by the difference her parents' care made in their patients' lives. 

After making the decision to bring BrightStar Care to Hawaii with her husband, Steven, they brainstormed their vision together and the "Hoku'alohi Promise" was born:
 
"We promise to provide the kind of care we would want for our own loved ones; to be compassionate, empathetic, patient & kind, while providing reliable, trustworthy, and top-notch, professional home care."
 
It is this promise that has become our "North Star" which guides every action and decision in our organization.

Harolyn Shimabukuro-Miyashiro is BrightStar Care’s Chief Operating Officer and brings over 25 years of leadership in Sales & Marketing, Operations, Food and Beverage, Banquets and Catering and Private Club Operations. She was born and raised in Aiea, Hawai’i and started her hospitality career at the age of 15, as a high school intern for the Hyatt Hotels Corporation. She is a graduate of Culinary Arts and Hospitality Management from Kapi‘olani Community College and the University of Hawai‘i in Business and Marketing.

Her impressive career in the State of Hawai‘i’s luxury resorts included the Four Seasons Manele Bay and the Lodge at Koele on the island of Lāna’i, the World Class St. Regis Princeville Resort, The Club at Kuku‘ula, the prestigious Kohanaiki, in Kailua-Kona and The Bay Clubs at Redwood Shores in San Francisco. Most recently, Harolyn was the Vice President of Operations for Premier Restoration Hawaii and the General Manager of Cleaners Warehouse Hawaii.

Harolyn is a member of Women in Restoration and the American Culinary Federation. She volunteers her time driving our Kupuna to medical appointments and delivering healthy meals. Harolyn has a passion for making people feel like “Ohana” and caring for our community.

Janet was born in California and moved to Hawaii in 2020 to support her son’s budding military family. She received her Associate of Nursing from Tyler Junior College in Tyler, TX and her Bachelorette of Nursing degree from the University of Texas, Arlington.
 
Janet has worked in various health-care fields for the last 30 years. From an Emergency Medical Technician to Hospital Heart Monitor Technician, to Emergency Room RN, to an at-home pediatric nurse; Janet brings her comprehensive and diverse experiences to the BrightStar Care team. She has the training and experience to address any health care emergency.
 
Janet has dedicated her life to ensuring everyone can enjoy life in their home and with their families because clients that are able to stay in their own homes have a better quality of life in my opinion. She says, “all of my clients deserve to have the highest quality of life, we ensure this only by treating our clients as if they were our own family”
 
She wants BrightStar Care of Honolulu clients and caregivers to know “I will take care of your loved ones as if they were my family.”

Noah is a proud member of the BrightStar Care of Honolulu team, where he brings a fresh perspective and an unwavering dedication to serving the local community. Born and raised in Aiea, Hawaii, Noah graduated from Punahou School and went on to earn his Bachelor of Arts in Organizational Leadership with a concentration in Project Management from Arizona State University, graduating Summa Cum Laude in 2024 and was honored with the prestigious Moeur Award in recognition of his exceptional academic achievement.

Noah’s passion for helping others drives his commitment to making a meaningful impact on the lives of those he serves. Collaborating closely with his colleagues, he strives to uphold the highest standards of care and service excellence.

Outside of work, Noah treasures quality time with his family, girlfriend, and beloved dogs. A devoted sports enthusiast, he finds joy in attending Hawaii sports games, embracing the vibrant sense of community and connection these events foster.

Susan is originally from Santiago, Chile, later moved and raised in Oklahoma. Susan now resides in Oahu with her husband and corgi.

Susan joined BrightStar in June of 2024, excited to pursue an opportunity to help acquire top in home caregivers for the local community.

Susan comes from a decade of retail management experience, seasoned in recruiting talent, developing teams and driving business growth. Her passion is centered on creating a supportive employee and client experience.

She wants clients and caregivers to know, "making people feel comfortable, supported and cared for has always been my drive. I see the vision of BrightStar Care of Honolulu and I'm excited to be a part of everything this team does for our community."

You can find Susan anywhere there are dogs or coffee.

Grace was born and raised in Tondo, Manila in the Philippines. She has over 15 years of working experience in Customer Service and is excited to share her experiences with BrightStar Care of Honolulu clients and caregivers.

Having a young daughter diagnosed with early signs of autism and speech delay and a father who recently got stroked last 2021, she is really close to people with medical needs and provides medical assistance. Her main goal is to give light to those who experienced or experiencing this season as well.

She wants BrightStar Care of Honolulu clients and caregivers to know. "I will give out my 100% to provide excellent service to you all, our dearest BrightStar Care of Honolulu clients and Caregivers."
 

Sherry was born and raised in the Philippines and graduated from Pangasinan State University with a Bachelor of Science Degree in Information & Communication Technology.

With over 16 years of experience in retail sales, Sherry has held various positions, including Customer Service Representative and Store Manager. She is now excited to bring her skills and experience to BrightStar Care of Honolulu.

Sherry wants BrightStar Care of Honolulu clients and caregivers to know, "I am ready to offer my assistance. I am here to take care and support all of you."
 

Jasper was born and raised in Hawaii on the island of Oahu. She graduated from Moanalua High School and discovered her passion for caregiving in the years she took care of her grandfather before his passing. 

Jasper brings many years of caregiving experience with her to BSCH. She is surrounded by family, and the word "Ohana" holds a special meaning for her. She wants peers, clients, and families to know, "I will treat everyone like they are my own Ohana because family is not just who you are born with but everyone you come into contact with".

During her free time, Jasper loves spending time with her 3 children. She enjoys taking family trips around the island and picnics on the beach.
 

Genelyn was born in Zamboanga Del Norte and raised on the island of Negros Oriental, Philippines.
 
She is a graduate of Negros Oriental State University and with a Bachelor of Science Degree in Tourism Management.
 
Her 11 years of working experience includes being a Customer Service Representative. She then worked as a receptionist in a hotel and got her experience in working administrative tasks for almost two years.
 
Genelyn enjoys hiking, going to the beach, and she’s a fan of travel and long drives. She is also adventurous when it comes to food.
 
She wants BrightStar Care of Honolulu clients and caregivers to know. “I am grateful to be part of this company to be able to provide care and support. To all our field staff, I am rooting for all that you do. I am here to answer and take your request.”

Born and raised in the Philippines, Hazel joined Brightstar Care Honolulu team in 2022. She earned her Bachelor of Science degree in Accountancy from Negros Oriental State University in the Philippines and eventually was certified as a public accountant. 
 
After more than 8 years of experience in providing accounting services in the real estate industry, she sought for new experience and was attracted to home care industry for the values it holds that focuses on compassion which provides warmth to the lives of its client. 
 
She wants BrightStar Care of Honolulu clients and caregivers to know," I will go an extra mile to be able to represent the values and maintain the quality of services BrightStar Care provides."

Sarah was born and raised in western Massachusetts and moved to Oahu in 2024 to be closer to her older brother and identical twin sister.

She graduated from the University of Massachusetts Amherst in 2023 with a Bachelor’s in Fine Arts and Art History. While in college, Sarah worked as an Assistant Manager at a tanning salon and also took care of her grandparents, which sparked her interest in home care.

After arriving in Hawaii, Sarah started with Brightstar Care as a caregiver in June 2024. A few months later, she transitioned to the Receptionist & Office Assistant role with the company. In her free time, Sarah loves traveling, painting, and enjoying beach days.

Carla has been with BrightStar Care of Honolulu since 2011.

Carla is a “local girl,” born and raised in Aiea, Hawaii. Carla is a graduate of Aiea High School and holds a Bachelor of Science Degree in Business Management, as well as an MBA from the University of Phoenix.

Carla has over a decade of experience in sharing her compassion and excellence in the healthcare field. Carla shares that "Working in home care has allowed me to feel that I can help make a difference in the lives of many families. I may not be the one physically helping the loved ones, but I feel that by listening and talking with the families I am helping them emotionally. With so much going on in the world, the families need that reassurance that we are here to help."

Though our clients' and caregivers' interactions with Carla are limited to after-hours and holidays, she is a favorite among everyone.

A little known fact about Carla is that she is an avid photographer who loves to take all kinds of photos. She once took a week-long family trip to Vancouver BC (before the days of digital cameras) and used 12 rolls of film!

Carla is very devoted and loving to her family, and she works very hard to take care of them.