BrightStar Care in Gurnee was certainly a STAR when we needed them. The entire staff is wonderful. They came out to access our needs and listened to our requests in a professional manner the same day that we called them for help. Excellent care started the following day with well trained home health aides. BrightStar was accommodating when we requested the same aide, Marelyn, on a daily basis. She was such a wonderful person, aide, caregiver and we highly recommend her. Other aides were also needed when we went to 24 hour care. They were all excellent. Shout out to Quiipo, Veronda, Nae Nae, Gabby, Suzette and Kiera. They did their job with comfort and care. We were in such wonderful hands during this difficult time and I highly recommend them for any home care needs.
I’ve been a nurse with Brightstar Care Gurnee for 10 years. I’m grateful they hired me right out of nursing school! We have an exceptional group of nurses that work together to take care of our client. We could not run things smoothly without having the great support of our management team in the Gurnee office. My boss and the entire staff have been so helpful in creating a warm and caring environment for the nurses and caregivers to thrive in the field. I’ve also taken advantage of the awesome benefits they offer to employees which have been necessary in keeping me healthy (and not to mention, saving me money!) We have great communication between our nursing team and the office. They make sure our needs are met, and respond promptly with problem-solving solutions when any issues arise. If you’re thinking of working here, you won’t regret it! I love this company and have been so proud to work as a nurse here for nearly a decade.
I was introduced to BrightStar Care when a good friend was at Alden Rehab in Barrington. The Case Manager had given me my friend 3 brochures and BrightStar Care was the first one I called.
Best recommendation ever!I have worked with BrightStar the past 3 months in regards to the care of 2 of our friends that have benefited tremendously from their care givers. Aracely, Jesus(Leo) and Victor are stellar. I could not ask for anyone better-All 3 provide quality, sincere and over the top care for my friends. The staff provides quality customer service as well. They respond within 10 minutes by phone during the week, weekends and even holidays and have answers to my questions within 30 minutes. Brightstar has been a blessing to me as I try to help our friends that have come home after long stays in the hospital and rehab facilities. It is a good and reassuring feeling knowing they are well taken care of.
We had such a positive experience with the caregivers at Brightstar. The communication at their company is excellent, and the follow up when we first got started was so appreciated. They were all punctual which was greatly appreciated. Their employees are compassionate and caring, and they were very kind and respectful when we had to change up a routine or plan for the time they came to be with our Mom. I would highly recommend using their agency.
Faith Keidan
Google Review
Evelyn has provided loving, professional care for my 96 year old mom. I am so grateful for her organizational abilities! She has tremendous patience as well. Thank you, Evelyn!❤
Wolfgang Schoenberg
Google Review
Sarah is superb in all respects. Very friendly and willing to help with anything my 90 year old Uncle asks.
Always cheerful (even when he's a grumpy guy) She is a credit to your organization!
Jillian is an outstanding caregiver - professional, kind, compassionate and detail-oriented. Theresa's health has improved considerably in Jillian's care which is a huge relief for Theresa's family and friends.
Lynn Kangas
Google Review
BrightStar Gurnee caregiver Toni has been such a wonderful person in our family's life. My mom has dementia, diabetes, and cancer and she requires a lot of care and attention. Though I live thousands of miles away, I feel relieved knowing that Toni is there to care for my mom. I have watched her keep my mom engaged verbally or through playing puzzles and games and they go on outings together which I know my mom really appreciates and looks forward to. I feel safe knowing that she's there and can call me should anything happen.
We are so happy with BrightStar! When we needed xtra help at the last minute they were amazing at filling our need with short notice! Adriana and Jackie, who took our call for help, were just so kind and so accommodating! And the helpers they sent were wonderful! What a relief in such a crisis on our end.
And we are so pleased with my Dad's regular caregivers! Niya and Evelyn are sweet hearts! Niya is literally sunshine so early every morning!! And Evelyn, is so patient with my Dad. She's been very creative at engaging his mind playing made up games, even tho my Dad rarely speaks. These girls are just a blessing. Thank you, BrightStar.
Our family was so fortunate to have learned of Brightstar from our Palliative Care doctor. We had incredible caregivers for both our dad and then 7 months later, our mom. Mom required 24/7 care and the caregivers were unbelievable: kind, caring, compassionate and gentle. Not only did mom love them, but we did too. She was in such capable and loving hands. We felt so lucky mom could be at home, in her own bed, with her dog, for her final weeks, which is exactly where she wanted to be. We were able to spend wonderful time with her without having to worry if we were coming in and out, especially during the night. A special thank you to Teeyonshay, Carletta, and Tina and the rest of the team for making mom comfortable and tending to her every need with love and concern. In addition, the staff at Brightstar was amazing as well - thank you Adrianna, Alissa and Lori - I spoke to you all daily and appreciated your kindness, compassion and professionalism as well. We are so grateful and highly recommend Brightstar Gurnee. If I could give 10 stars I would!
Jen Blockinger
Google Review
