Our experienced and compassionate staff is dedicated to caring for your loved one as if they were family. Get to know our team.
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Kolbe Riggio
Customer Care ManagerKolbe Riggio serves as the Customer Care Manager at Brightstar Care of Spartanburg/Greenville, where his dedication to both staff and clients shines through in his daily efforts. With a rich background encompassing personal care, teaching, and management, Kolbe leverages his extensive experience to excel in his role.
Kolbe's journey in personal care began early, as he served as one of his father’s primary caregivers for many years. His academic pursuits led him to earn a Master’s degree in humanities and become certified as an EMT, enriching his understanding of healthcare and caregiving practices.
In his professional career, Kolbe has held various retail management positions, including supervisor, customer experience manager, and night operations manager. It was during this time that he discovered his passion for resolving customer issues and mentoring his team through coaching and training initiatives.
Beyond his corporate roles, Kolbe has contributed to education as an adjunct professor at Greenville Technical College, where he imparted his knowledge and practical insights to aspiring professionals.
At Brightstar Care of Spartanburg/Greenville, Kolbe combines his diverse skill set to exceed expectations, ensuring exceptional care and support for both clients and colleagues. His proactive approach and dedication to service make him an invaluable asset to the team.
Outside of work, Kolbe enjoys exploring new interests and spending quality time with his family, embodying a balanced approach to life and work.
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Trent Ropp
Business Development ManagerTrent Graduated from Huntington University with a double major in Psychology and Sociology in 2001. He was a Clinical Counselor with children for 10 years and has always had a love for helping others. Trent is married to his lovely wife, Carrie Ropp who is a High School Math teacher at Mauldin High School. In his free time Trent enjoys any activity outdoors with his family and making memories on various adventures! -
Walt Karczewski
Compliance ManagementWalt was raised near Pittsburgh PA, and after studying art education for two years, went on to achieve an Electronics Degree from Penn Technical Institute. This led Walt to a position at General Motors of Michigan where he worked and retired from after 36 years at their Emissions Laboratory. Walt's keen understanding of process flow led to his current career in compliance management. Walt's hobbies are golfing, fishing and hunting, and his passions include his church ministry and a commitment to giving his time to help those in need. He and his wife Donna have two sons and 5 grandchildren. -
Jen Norrid
Area Vice PresidentSince joining BrightStar Care in 2011, I have had the opportunity to serve in a variety of roles, each deepening my commitment to providing a higher standard of care and peace of mind for our clients and their families. I am passionate about fostering a supportive team environment where our caregivers and nurses feel valued. By supporting those who care for our clients, we ensure they continue to provide the exceptional care our clients deserve.
Our Caregivers and Nurses
Our team of care professionals thoroughly screened and trained to provide the highest quality care to your family or your patients. Learn more about our compassionate and trustworthy nurses and caregivers.
Contact Us
Please contact us today to schedule a complimentary consultation or call BrightStar Care Greenville / Spartanburg at 864.599.0452.