Empowering People to Live Their Best Lives

On a Monday evening at 5 PM my sister Mary and I met Jen from BrightStar Care. After our first meeting, we felt confident in our choice of agency. Jen called and told me she had us scheduled out. With a new discharge date for my father, I undid our original plan. This was received graciously with a “No problem,” from Jen. As the discharge date drew closer, I learned that the help the hospital promised was not available to us. I called Jen in tears, feeling scared about the care needed and uneasy about providing it on my own. In a calm and confident tone, Jen assured me BrightStar Care could help. Again, “No problem.” She asked me all the right assessment questions so she could line up the right help. In a message I told Jen she was “Angie’s shining star!” Her care and dedication did not disappoint! She helped me make sense of meds, dressing changes, wound care, etc. upon our return home the first day. Jen affirmed my love for my dad and the care I was providing. Dan arrived for the next shift. He was also generous and an expert in his own right. He single-handedly was the reason we were able to positively effect a change in my dad’s bowel regimen and that there is a healing stage 2 wound. Dan, too, was a gentle and affirming presence in our home care - our lives! And may I add a note here. After our regular skilled nursing needs ended, both Dan and Jen checked in with me about my dad … and me! I am one of this BrightStar Care’s community supporters.

My mother has been living independently for years. However it has come time to get her a little help. Kelly from BrightStar has been everything we could have hoped for. Empathetic, caring, and understanding how difficult it is for my mother to accept help. We feel confident that our mother is in good hands.

Our neighbors engaged BrightStar Care for over a year. Their nurses cared for both husband and wife. They had such good results we engaged them to care for me when I needed my picc line cared for. Nurse Jen did a super job caring for me.

My father needed some in-home help several days a week. Brightstar has a nurse, Once a week, Jen goes to his house to fill his medications for the week and do a checkup (blood pressure etc). 4 days a week, Patrick is there for a few hours and helps with everything from grooming and meals to getting him to medical appointments. My father can’t stop talking about how great Patrick is. I have to say, living 30 minutes away, Patrick is a lifesaver for me as well. I could not handle all the care needs by myself. 😎👍🏻

BrightStar help provide care for my mother in her final days and we found the care givers to be exceptionally kind and compassionate. When my dad needed assistance we didn’t hesitate to call on BrightStar again. I do not have sufficient words to describe how wonderful his care giver Jakiera has been. She has been patient and kind and really worked with him to improve his attitude and quality of life. She is an amazing person and we couldn’t appreciate her more.

My caregivers have made an amazing difference in my life. They help me with showers and other personal care. They take me to appointments and shopping. They drive me to visit my husband every day. They take our companion dog Shadow for walks. Karin, Nancy and Jean are like very special friends, and we share our faith. Katie comes by to walk Shadow when she can. My caregivers are so much fun, and we enjoy their company. I used to feel so isolated and lonely but thanks to my caregivers my life is so much better.

BrightStar Care nurses cared for my husband at our home, helping us make the challenging transition from rehab hospital to home caregiving. The nurses were easy to work with, friendly and kind, and very knowledgeable. Thank you Jen, Dan, and Genevieve!

My family is very grateful to Bright Star for sending Brandon to help us care for my father. He's exceptionally friendly, attentive and patient. He remembers the details of complicated routines and, when we encounter a problem, he's creative and flexible, trying many different approaches. He's extended himself well beyond our expectations, providing my dad with conversation and even selecting movies for my mother!

Thank you Nancy and Nicole for your care with my Mom Ellie. You both took the enisitive to get things done with Ellie and be a friend. Thanks for everything Dawn B

Unbelievable and so caring, Jen the Brightstar nurse is like best friend, so hard working, loves her job and does it well. She listens to me and then suggests ideas and then I like that and I write them down because I forget. She doesn’t complain either, not like me lol! She has endless supply of energy. Very courteous! VA sends me my meds and Jen sets them up for me and that helps. Would recommend Brightstar to anyone. If Jen can’t be with me then she finds another nurse to come help me.