Our Staff at BrightStar Care^® Greater Austin

Robert Flammond brings over 20 years of experience translating marketing strategy into measurable sales growth across a range of industries, with notable success in the highly competitive healthcare sector. His career has been defined by a results-driven approach that consistently delivers revenue increases and expands market share. Robert’s ability to align marketing initiatives with business objectives has made him a key asset to organizations seeking to transform strategic plans into impactful, bottom-line outcomes.

Robert’s track record includes delivering a 25% year-over-year sales increase at RX Wound and driving substantial revenue at TCB Pharmaceuticals, where his marketing campaigns generated $12 million from new wound care therapies and $8.5 million from generic pharmaceuticals. His leadership in product launches and market growth strategies has translated into impressive achievements such as a 19% sales boost at Haag-Streit USA and a 38% sales increase for Schlage at BRC Marketing. Additionally, he’s demonstrated his versatility by growing non-coffee product sales for Starbucks by 35% while at Keyes Martin.

A master at lead generation and business development, Robert has expanded allograft market penetration by 40%, created a $25 million sales opportunity pipeline, and secured nearly $1 million in new business from high-profile clients. His campaigns have yielded a 300% increase in leads for Haag-Streit and a 115% boost for the U.S. Army account at Leo Burnett. With deep expertise in digital marketing, CRM, and lead quality optimization, Robert continually enhances sales conversion rates and maximizes return on investment for the companies he serves.

Troy Dahman, a native of Refugio, Texas, is a seasoned professional with extensive experience in the hospital and healthcare sector. With a Bachelor of Science in Business Administration from Waldorf University, Troy excels in management, technical writing, healthcare management, and business process improvement.

Currently serving as the Human Resources and Business Development Manager at BrightStar Care for over 4 years, Troy oversees recruitment, employee relations, and HR compliance.

Troy's career includes leadership positions such as Center Director at Octapharma Plasma, Inc., and Grifols, where he demonstrated proficiency in managing operations, P&L, community relations, and regulatory compliance in the biopharmaceutical industry.

Prior to this, Troy served as the Regional Director of Field Operations at United Blood Services, representing the Wyoming region. He also held the role of Manager of Donor Services, Fixed Site Operations at BioBridge Global, overseeing multiple community blood facilities, as well as other management roles over the span of 9 years.

Additionally, Troy contributes to the community as a Board Member at Haven for Hope of Bexar County, demonstrating his commitment to social responsibility and community welfare.

Throughout his career, Troy has shown a commitment to driving organizational success through strategic initiatives, process improvements, and effective leadership.

Paul Duduit is a highly motivated professional with a Bachelor of Science in Human Physiology from Boston University. Skilled in marketing, government contracts, and healthcare industry operations, he currently serves as Staffing Manager at BrightStar Care San Antonio. In this role, Paul not only oversees multiple departments and staff but also plays a pivotal role in procuring and managing government contracts, particularly in the health care sector. Additionally, he is responsible for coordinating and executing marketing strategies to enhance patient census and facilitate effective facility staffing. Paul's expertise also extends to managing clinical trials, medical social and wellness event contracts, and setting up procurement bids for various projects. Moreover, he serves as a BLS Instructor at the American Heart Association. Previous experience includes roles in client services, recruiting, legislative aid, and volunteering. Paul holds a Texas State DSHS EMT-B License and American Heart BLS Instructor certification.