What Our Customers Say

Cheri O'Connor is very professional, helpful, and efficient. She reviewed all the information thoroughly with my mother (Maxine Enfield). Verifying that she understood everything and all her needs were being met. Traci Hansen is an excellent caregiver. She is very kind and thoughtful.

This is a shout out to Sherry who was an invaluable resource to me as I explored supplemental support for my mom as she recovers from treatment. Sherry was timely in her response to my message, clear in explaining the scope of services BrightStar offers, and answered all of my questions. Excellent customer service, a friendly demeanor, and so compassionate during our conversations. Thank you!

Review from a client that wishes to remain anonymous: "I just wanted to tell you that today was Madison's second day with me. And I kept having to remind myself that this was only her second day as I was talking with her like she had been with me for months 😊 She is fantastic! She has a very warm welcoming personality and a very short learning curve. She does things like she has already been doing them for the last couple months. So I wanted to thank you, BrightStar for doing such an excellent job finding someone like her to come in my home. Additionally, Trisha , thank you for finding someone like her to come in my home as well! She also has a very inviting personality and does a great job helping me get ready in the morning. She also has a very short learning curve and definite competency! I have really enjoyed her coming into my home being a part of my morning."

We've been using their services for my mom and they've been amazing. Our person today, Lorayne went above and beyond what was asked. Worked on some mental acuity exercises for my mom and went above and beyond with her physical therapy exercises. They have all been amazing.

We've been using their services for my mom and they've been amazing. Our person today, Lorayne went above and beyond what was asked. Worked on some mental acuity exercises for my mom and went above and beyond with her physical therapy exercises. They have all been amazing.

We've been using their services for my mom and they've been amazing. Our person today, Lorayne went above and beyond what was asked. Worked on some mental acuity exercises for my mom and went above and beyond with her physical therapy exercises. They have all been amazing.

From the beginning, working with Bright Star has felt like a partnership. They seem truly invested in making sure their clients and client families are comfortable with the care and process, and have all the information they need. We’ve always been able to reach a person for questions and everyone in the office seems to have knowledge of all of the other pieces. The caregivers are experienced, patient, and kind. Truly a great team.

Our family feels so lucky to have found BrightStar! Working with Cheri O'Connor has been an absolute pleasure and such a blessing to our family! If anyone has loved ones who are hesitant about getting in-home assistance or need an expert to guide them through the process of getting started, you are in the best hands with Cheri and with BrightStar!

Breeana has been our constant caregiver for several weeks now. She interacts with us and especially with my husband suffering with Alzheimer’s Bright Star has been especially helpful arranging our schedule. Very friendly and professional

I have been in the Caregiving field now for six years and BrightStar Care St. Croix Valley is by far the best place I have ever worked. You get to pick the hours you want to work , only required 1 holiday a year and 1 weekend a month, Management is completely understanding of work / home balance and do not pressure you to take on more then you can give. I have worked facilities in the past and they could never compare to the one on one care I am able to give to my clients at BrightStar, no rushing and feeling like you are on an assembly line and having to deal with unrealistic staff to resident ratios in facilities!