Our Team at BrightStar Care® Cleveland

Giselle is passionate about helping our community succeed—from ensuring our employees can earn a decent wage so they can take care of their families to ensuring that our seniors know they can age in place safely at home.

Family has always been near and dear for Giselle. In 2016, she cared for her mother when she suffered a mild heart attack. As the only local sibling able to help her, Giselle experienced first-hand the difficulty of balancing the needs of a family, a career and caring for an aging parent simultaneously. 

“This experience perfectly illustrated both the need and the opportunity in the market. It crystallized for me the value and relief that in-home care services can bring to families who want reliable care and peace of mind for their loved ones."

For years, Giselle has been an entrepreur at heart. From starting from one of the first online bridal businesses in the nation, to opening the Cleveland BrightStar Care office, she has alway been invested in giving people a helping hand. “I want to make a difference in other people’s lives – our customers and caregivers alike."

David’s favorite days are when he’s meeting clients face-to-face. “It reminds me why we do what we do.” David primarily oversees back-office operations, but you’ll frequently find him introducing caregivers to clients and negotiating new business agreements with our community partners.

When David was a teenager, several of his relatives lived with his family during their final years. He was amazed that these adults under his parents’ care needed the same level of care and attention as his younger siblings at the time.

“It wasn’t until more recently that I really began to appreciate the time and effort that my parents devoted to caring for my great-aunt, uncle and grandmother during their time of need."

David's drive comes from the desire to improve the lives of our clients and their families. David aim is for BrightStar Care to become Cleveland’s most trusted name for in-home care and medical staffing.

Andrea is a highly skilled registered nurse with 13 years of experience, complemented by a strong foundation as a pharmacy technician. With over 15 years in leadership roles, including 10 years as Military Police in the US Army, she brings a wealth of expertise to BrightStar Care Cleveland. As a board-certified Gerontological nurse and certified in Acute Care for Elders (ACE), Andrea is committed to enhancing the quality of life for older adults, particularly in helping them regain independence post-hospitalization.

Andrea's approach to care prioritizes patient needs through a deep understanding of individual circumstances. She uses her emotional intelligence to connect with patients and their families, ensuring personalized and effective care. Additionally, her leadership skills empower her team to deliver the highest standard of care, making her an invaluable asset to our team.

"I’m most passionate about quality of care—I am always focused on the client’s well-being and safety," says Andrea. "I look at each patient through the prism of my own family. Would I be satisfied with the care provided? Is there anything we could have done better? I want to be able to answer these questions confidently with every client. Knowing that we have collectively gone above and beyond for each client gives me peace of mind and lets me sleep at night!"

Healey has been in the healthcare industry for 15 years as a Medical Assistant and Primary Care Office Manager. “My point of view when it comes to caring for others is to provide the best experience no matter the circumstances.” Healey is mission-driven and passionate about providing support for clients and staff members alike. 

Healey is our outstanding Field Operations & Scheduling Manager. Along with bringing a fun spirit to the office, she is a dedicated hard-worker. Healey's go-getter attitude and ability to take on challenges has made her an invaluable asset to the team. 

Her most favorite part of working at BrightStar Care Cleveland is "getting a sense of accomplishment whenever I pair a good caregiver with a client and getting great feedback about their care." 

Myia has been in the healthcare industry for 10 years as a State Tested Nursing Assistant, Healthcare Recruiter, and Credentialing Specialist. Myia loves to work for BrightStar because "BSC is a company that truly cares about its staff. Everyone works together to keep things running smoothly."

Not only is Myia an exceptional employee but she's also an amazing person who cares about her family and the people around her. We are so lucky to have Myia on our team!