Predictions For Boise Home Care in 2019

Looking to the new year, three specific senior care themes are reported to impact Boise seniors

According to Alaycare there are three specific themes that will be central to Home Care: caregiver engagement, whole-person care, and home care’s pursuit of the right technology.

Happy Caregivers = Happier Clients

Here are some great fact on Senior Care from an Alaycare article:

“Labour shortages across the sector have meant that home care providers are dedicating considerable attention to caregiver experience. Optimization schedules to satisfy caregiver (and client) preferences has become a major focus area for home healthcare providers. Minimizing travel time and providing contiguous schedules with enough consistent hours to achieve a stable income has become paramount to attract workers to the sector. And, as importantly, for agencies to retain them.

Despite such efforts, turnover in the U.S. home care industry alone grew from 39.4% in 2009 to 65.7% last year according to Home Care Pulse. Our clients are telling us that a newfound focus on caregivers’ quality of life has been the key to unlocking great care. New metrics in recognizing that Employee Net Promoter Scores (eNPS) and Client Net Promoter Scores (NPS) move in sync. The latter are a way of aggregating answers to a simple query: How likely are you to refer a friend/colleague to this home healthcare provider?

Integration of Clinical Care with Personal Care
A second trend for 2019 is the growing realization that, to improve patient outcomes, personal care is often as important as clinical care. For example, when working with a senior with at least one chronic illness, a companion who mitigates social isolation, helps prepare nutritious meals, and keeps a tidy home is as relevant to keeping that client out of hospital as is nursing intervention.

In the U.S., Medicare & Medicaid Services (CMS) is putting its money behind this idea by embedding non-skilled in-home care in Medicare Advantage plans. In Australia and other markets that have moved towards client-directed care, clients are already making this choice. Now, health systems that separated care prescription from care delivery (often with the assessments and resource allocation coming from case managers in the public system while care delivery is handled by private agencies) are recognizing that those delivering care should be empowered to develop plans that integrate skilled and non-skilled care. This trend will continue, and funding models across the world are to shift along with it.

Innovative funding models for integrated remote monitoring
Lately, medical literature is supporting the case for remote patient monitoring (RPM) as an intervention to improve outcomes for chronically ill seniors. Most thought leaders in this domain today have turned their attention away from if RPM can work to how to fund these interventions and what parts of the health-care system are prime to deliver RPM programs.

In jurisdictions where RPM has sustained early momentum -- such as the Ontario Telemedicine Network COPD and heart failure programs -- RPM has been set up as yet another silo of care. Less inertia to get started, but less integrated and ultimately less scalable. In 2019, we will see funding and delivery models catch up to the idea that RPM within the business of home care is an efficient way to combine health coaching with hands-on care.”

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Source: https://www.alayacare.com/blog/important-predictions-for-home-care-in-2019

BrightStar Care of Boise provides a full continuum of home care services comprised of companionship, personal care, dementia care, transportation, medication assistance, skilled nursing and more to improve clients’ health and quality of life.