Far too many years, my wife's illness made it necessary to have assistance with necessary activities throughout each day. I felt my wife had earned the best available care and throughout those long years, I believe Brightstar provided that level of care. Was Brightstar perfect? No, but when a problem of any type developed, they quickly as possible, erased that problem.
Over the time my wife was cared for by Brightstar personnel, there were many talented caregivers, and there were a few that were exceptionally good. All aspects of the job considered, foremost among that number is Lesley Askins. Right behind her is Alicia Salinas.
Phillip Taylor
Google Review
I had an eye surgery scheduled, and then my wife had to be out of town. When I learned about Brightstar, I anticipated a bill of around $500. I thought I would have to reschedule my surgery, but when I found out I would only be paying $150, I was shocked. My CNA showed up 5 minutes early and then drove my truck to McDonald's Eye for the surgery. Then she waited in the waiting area for approx 2 hours. Then she drove me to get some food and on to my house at Fayetteville Country Club. I would have rated them with six stars, if possible. Use them, and then you can thank me. Courteous and professional on all fronts. Use them then you can thank me. Brad Dunn
I needed a ride to a dental appointment. My driver was very kind and totally competent and friendly. The fee was very reasonable. I will definitely consider this company when I need transportation or home care in the future.
Melodee Placial
Google Review
We have been with brightstar over a year and their team is great. Autumn D. is one of our newest CNAs sent by them. Autumn's professionalism, positivity and personality make my mom feel at easy.
Autumn remembers the little things, like that mom doesn't like ice in her drinks and prefers the small fork instead of the big ones. She remembers our trash goes out on Thursday and after greeting us, immediately started a wash and running the space heater to get the bathroom warmer for Mom's shower time.
These seem like a small things but they make mom feel paid attention to and more comfortable and Lord knows we all have too much laundry!
Autumn also has mom sign her out of her shift which gives mom agency. It is small things like this that make me appreciate Brightstar.
Holly Shikano
Google Review
We absolutely recommend Bright Star. Lesley was fabulous with mom. They connected right away. She was with us until recently when we put mom in a nursing home.
Darla
Darla McNamara
Google Review
Jessie has been helping us with my mom for a few months now. She is amazing. She is gentle, kind and professional. She gives her all to help her clients and treats them like family. We are thankful to Brightstar for matching us with Jessie. ❤️
Laura Flesher
Google Review
Audrey has been a wonderful assistant after surgery. She is a very nice and caring person who is a joy to have around. She is eager to assist with any tasks, which makes my recovery a much easier process.
MARITZA I. MUNICH
Google Review
My elderly mother has lived with me since my father passed away four and a half years ago. Recently, she had a serious head injury fall and that’s when I called BrightStar in Bella Vista to help me while she recuperated. Love the staff, and my mom and I absolutely adore Audrey, she is AMAZING!! She always shows up in a positive attitude, hands-on takes charge to accomplish the tasks I need her to perform while here, and is just a pleasure to have around my mother. You have NO worries having BrightStar take care of your loved one(s) - they are wonderful!!
The Seed Guy
Google Review
I have this young lady who comes to take care of me, Zoe. She's always on time and comes in and gets straight to work. She makes sure I have everything I need over the course of the day and I don't know what I'd do without her. She keeps a smile on my face, keeps me uplifted and knows how to talk me out of my darker days. She's the best! Thank you Brightstar for having such great caregivers!
Betty Estreda
Google Review
I recommend them to anyone needing a caregiver. Delena is always cheerful and so caring, Sandy is incredible at getting so much done in a shift, and Rebecca is so gentle with my mom. We have used several different companies, and BrightStar is by far the best.