Emergencies can be unpredictable, but the New Hampshire 911 CARES program aims to make them a little less overwhelming.
911 CARES ensures that emergency responders arrive better prepared to provide the best possible care, connecting people to the right help, at the right time, with the right information!
This voluntary registry allows people with chronic medical conditions or specific health needs to share their essential details beforehand. When a registered phone number calls 911, the emergency telecommunicator instantly receives this medical information.
This helps them provide the best guidance to callers and ensure that responding teams are prepared to offer the most appropriate care on arrival.
For instance, knowing a person has epilepsy, diabetes, or an allergy to certain medications can guide responders in choosing the right treatment and avoiding unnecessary complications.
By sharing these details ahead of time, individuals give emergency responders the best chance to act quickly, appropriately, and effectively—leading to better outcomes in critical situations.
Whether it’s for an elderly family member, someone with a severe allergy, or a person relying on a life-sustaining device, the CARES registry ensures that the details that matter most are never missed in a moment of urgency.
Alzheimer’s and Dementia: Ensuring responders are aware of memory and cognitive impairments.
-Left Ventricular Assist Devices (LVADs): Important for responders to know, as these devices support heart function.
-Oxygen and Ventilators: Ensuring responders understand an individual’s reliance on respiratory support.
Responders must be cautious with individuals with specific medical devices, such as pacemakers or LVADs. Having this information helps them avoid any actions that might interfere with the functionality of these devices, which could be life-threatening.
In emergencies, it can be difficult for individuals to communicate clearly, particularly if they are in pain, stressed, or have a cognitive disability.
Through the 911 CARES program, BrightStar Care helps ensure our clients receive the safest and most effective emergency response possible. Sharing critical medical information ahead of time benefits our clients and our care team.
BrightStar Care encourages our clients and their families to register with the 911 CARES program so that first responders are always informed about specific health conditions or medical needs
.
We provide informational sessions, both in-person and virtual, to guide individuals through the registration process, making it as easy as possible for those we serve to get the help they need in an emergency.
By maintaining an active relationship with the 911 CARES program, BrightStar Care empowers our clients and their families to feel safer, knowing that first responders have the critical health information they need exactly when it matters most.
Schedule an informational session with our team to learn how this program can benefit you.
Whether you're a caregiver, a family member, or an individual with special health needs, we’re here to help guide you through the process.
BrightStar Care of Bedford/Manchester provides the resources and support you need to care for your loved one. If you have any questions or would like more information, please don't hesitate to contact us. We are always happy to help. Contact us online or by phone at 603-637-4646 and by visiting us at our location in Bedford: 601 Riverway Pl #0, Bedford, NH 03110.
911 CARES ensures that emergency responders arrive better prepared to provide the best possible care, connecting people to the right help, at the right time, with the right information!
What is New Hampshire 911 CARES?
New Hampshire 911 CARES (Citizens' Assistance Registry for Emergency Services) is designed to enhance emergency response by providing critical medical information to first responders during 911 calls.This voluntary registry allows people with chronic medical conditions or specific health needs to share their essential details beforehand. When a registered phone number calls 911, the emergency telecommunicator instantly receives this medical information.
This helps them provide the best guidance to callers and ensure that responding teams are prepared to offer the most appropriate care on arrival.
The Importance of Sharing Medical Information in Emergencies
In an emergency, every second counts, and having access to accurate medical information can be the difference between life and death.For instance, knowing a person has epilepsy, diabetes, or an allergy to certain medications can guide responders in choosing the right treatment and avoiding unnecessary complications.
By sharing these details ahead of time, individuals give emergency responders the best chance to act quickly, appropriately, and effectively—leading to better outcomes in critical situations.
A Look at the Citizens' Assistance Registry for Emergency Services
The Citizens' Assistance Registry for Emergency Services (CARES) is a proactive approach to emergency management. CARES allows people to associate specific health information with their phone numbers, providing crucial context to emergency dispatchers and responders whenever they receive a call from those numbers.Whether it’s for an elderly family member, someone with a severe allergy, or a person relying on a life-sustaining device, the CARES registry ensures that the details that matter most are never missed in a moment of urgency.
How the 911 CARES Program Works
- Registration: Individuals or their caregivers voluntarily register their phone numbers with New Hampshire 911 CARES. During this process, they provide detailed medical information about chronic conditions, medical devices, or other critical health needs.
- Making a 911 Call: If a registered phone number calls 911, the medical information linked to that number appears instantly on the emergency dispatcher’s screen. This means that the dispatcher is already aware of the caller’s health from the moment a call is made.
- Response Preparedness: Armed with this crucial information, the dispatcher can provide more informed instructions when emergency responders arrive. Knowing details like chronic health conditions, allergies, or medical devices allows responders to be better prepared for each unique situation, ensuring that their care is appropriate and effective.
Who Can Benefit from 911 CARES?
- Seniors with Chronic Health Conditions: Elderly individuals who have health issues such as heart disease, respiratory conditions, or other ongoing medical concerns.
- Individuals with Cognitive or Developmental Disabilities: People living with conditions like Alzheimer’s, dementia, autism, or other cognitive disabilities can benefit from the additional context provided to first responders.
- People with Medical Devices: Those who use life-sustaining medical devices like pacemakers, oxygen tanks, or LVADs can ensure that responders know these devices.
- Individuals with Severe Allergies or Health Sensitivities: Knowing about allergies to medications or other health sensitivities allows emergency responders to tailor their care and avoid potentially life-threatening reactions.
- Caregivers and Families: Professional or family caregivers can have peace of mind knowing that the people they care for will receive personalized and informed emergency assistance when needed.
Chronic Conditions and Medical Devices Covered
The 911 CARES program covers various chronic health conditions and medical devices, ensuring that first responders are well-informed about a caller’s specific needs.Alzheimer’s and Dementia: Ensuring responders are aware of memory and cognitive impairments.
- Epilepsy: Alerting responders to seizure risks.
- Diabetes: Notifying responders if someone may require insulin or could be experiencing a hypo- or hyperglycemic episode.
- Respiratory Conditions: Chronic respiratory illnesses such as asthma, COPD, or those requiring oxygen support.
- Cardiovascular Issues: Including heart disease or previous history of heart problems.
- Cognitive and Sensory Impairments: Individuals with autism, hearing impairments, or other cognitive challenges that may affect communication during emergencies.
- Medical Devices:
-Left Ventricular Assist Devices (LVADs): Important for responders to know, as these devices support heart function.
-Oxygen and Ventilators: Ensuring responders understand an individual’s reliance on respiratory support.
- Allergies: Including allergies to specific medications or treatments can be crucial in choosing appropriate medical interventions during an emergency.
Benefits of Registering with 911 CARES
- Enhanced Safety and Peace of Mind: By providing critical medical information ahead of time, families and caregivers can feel more secure knowing that first responders will arrive prepared to address unique health needs.
- Faster, More Accurate Emergency Response: Dispatchers and responders gain immediate access to critical medical details, saving valuable time that might otherwise be spent collecting this information during an emergency.
- Improved Care Outcomes: Accessing information about conditions, medications, or devices allows responders to tailor their care on the spot, leading to better outcomes in urgent situations.
- Better Communication: In some emergencies, individuals may not be able to clearly communicate their medical needs. The 911 CARES program ensures that these needs are known, even if the person cannot share them directly.
How 911 CARES Helps First Responders Save Lives
Knowing a caller's chronic conditions or medical devices before arriving at the scene helps responders bring the necessary equipment and prepare for potential complications. For example, responders can bring glucose if they know the patient has diabetes or exercise extra caution if the person has a condition like epilepsy.Responders must be cautious with individuals with specific medical devices, such as pacemakers or LVADs. Having this information helps them avoid any actions that might interfere with the functionality of these devices, which could be life-threatening.
Personalized Care with Accurate Medical Information
Each person’s health condition can require specific actions or precautions. Whether someone has a severe allergy, relies on oxygen support, or lives with a condition like epilepsy, 911 CARES allows responders to adapt their approach to best serve the caller.In emergencies, it can be difficult for individuals to communicate clearly, particularly if they are in pain, stressed, or have a cognitive disability.
How BrightStar Care Partners with 911 CARES
BrightStar Care is committed to delivering the highest quality of care for those we serve, and our partnership with New Hampshire 911 CARES strengthens that commitment.Through the 911 CARES program, BrightStar Care helps ensure our clients receive the safest and most effective emergency response possible. Sharing critical medical information ahead of time benefits our clients and our care team.
BrightStar Care encourages our clients and their families to register with the 911 CARES program so that first responders are always informed about specific health conditions or medical needs
.
We provide informational sessions, both in-person and virtual, to guide individuals through the registration process, making it as easy as possible for those we serve to get the help they need in an emergency.
Our caregivers are trained to understand how the 911 CARES program works and how it benefits clients. This ensures that in the event of an emergency, our staff can work seamlessly with emergency responders to provide the best care.
By maintaining an active relationship with the 911 CARES program, BrightStar Care empowers our clients and their families to feel safer, knowing that first responders have the critical health information they need exactly when it matters most.
Book a 911 CARES Presentation Today!
Emergency responders should have the critical information to provide you or your loved ones with the best care in a crisis.Schedule an informational session with our team to learn how this program can benefit you.
Whether you're a caregiver, a family member, or an individual with special health needs, we’re here to help guide you through the process.
BrightStar Care of Bedford/Manchester provides the resources and support you need to care for your loved one. If you have any questions or would like more information, please don't hesitate to contact us. We are always happy to help. Contact us online or by phone at 603-637-4646 and by visiting us at our location in Bedford: 601 Riverway Pl #0, Bedford, NH 03110.
