What Our Customers Say

We had an excellent experience with all aspects of BrightStar. Carolyn as our contact was always courteous, friendly and totally reliable. Roya was our Saturday nurse while I had to be away for 8 hours. My wife has Parkinson's but is fully competent but has trouble with movements and falling. Roya was a perfect companion and help to her when I was away. My wife always looked forward to Roya's arrival. Do to financial issues and the fact I got help with the project that took me away, we had to and were able to temporarily drop BrightStar's services. However, I notified them that should we need help again we would call them. I will ask for Roya, personally, if she is available.

Kerry and Rob Massie, the leaders of BrightStar Care in the Arlington and Alexandria VA area, always prioritize their clients. They thoroughly evaluate each client's needs so they can offer the best care.

Kerry and Rob Massie, along with their BrightStar Care of Arlington and Alexandria team, have redefined excellence in senior care services. Their approach to business is refreshing; they are effortless to work with, always responsive, and ensure clear and straightforward communication. Any questions or inquiries are met with helpful and comprehensive answers. BrightStar Care of Arlington and Alexandria is the epitome of professionalism and compassion for those in Arlington and Alexandria, VA, looking for the best in senior care.

Bright star has brought a new meaning to our everyday daily living arrangements. From the time I placed a call to Bright Star Sarah was very professional courteous and very helpful and knowledgeable and listen to what my concerns were. She came out introduced herself which made me feel very comfortable and within a matter of time she had made the appropriate arrangements for a nurse and Aid to come out to service us. We are so happy and pleased with the match that bright star has given us.Celina, our nursing Aid is wonderful. She is very reassuring she's patient and she shows so much compassion for my husband. I am very grateful to Bright Star and with all the help that we receive from them. I would recommend them highly to anyone who has a need. Blessings always! The Browns

I could not recommend BrightStar more highly. We contacted them to assist with personal care services for my father as he was on home hospice and failing. They arrived promptly after a phone contact and did a thorough and compassionate evaluation. Their personal attendants write reports after each shift so family is kept informed. Sara, the nurse who visited with us and performed the evaluation was a godsend for us. Some weeks earlier, we used a different company and unfortunately had a negative e,patience with them, and we learned that not all companies in this health care space are similar- even though their fees are similar. We are so grateful we chose BrightStar.

I couldn't recommend BrightStar more highly. We contacted them to assist with personal care services for my father as he was on home hospice and failing. They arrived promptly after a phone contact and did a thorough and compassionate evaluation. Their personal attendants write reports after each shift so family is kept informed. Sara, the nurse who visited with us and performed the evaluation was a godsend for us. Some weeks earlier, we used a different company and unfortunately had a negative e,patience with them, and we learned that not all companies in this health care space are similar- even though their fees are similar. We are so grateful we chose BrightStar.

I cannot speak highly enough of the exceptional care and support provided by BrightStar Care of Arlington/Alexandria. Their dedication to offering top notch home care services is truly commendable. Highly recommend this agency!

I want to express how wonderful Brightstar is and has been to me. My caregiver, Robin R, has been great during my recovery. She does everything she can to make me comfortable and that my life is positive. Her heart is so big and she makes sure that I am well taken care of. Brightstar's operation itself gets 5+ stars. They are flexible and they have great follow up. They are always concerned about providing the best care they can for their clients. All staff I have dealt with have been wonderful. I would highly recommend this company. If you need help, call Brightstar!

I want to express how wonderful Brightstar is and has been to me. My caregiver, Robin R, has been great during my recovery. She does everything she can to make me comfortable and that my life is positive. Her heart is so big and she makes sure that I am well taken care of.<br /> Brightstar&#39;s operation itself gets 5+ stars. They are flexible and they have great follow up. They are always concerned about providing the best care they can for their clients. All staff I have dealt with have been wonderful. I would highly recommend this company. If you need help, call Brightstar!

"Jillion was an absolute rockstar this weekend. She kept both myself and Candy's family updated on how Candy was managing through the day with thorough texts and pictures. Jillion demonstrated foresight and planned ahead to assist with avoiding any mishaps over the weekend. She remained upbeat, flexible and engaging with Candy. We certainly could not have pulled this important weeknd off without Jillion and I just wanted to let you know how much we all appreciated her"!