When my wife needed care giver assistance, a friend recommended BrightStar Care. We are so grateful she did. BrightStar has exceeded our expectations. All of their employees, including the care givers, are professional, courteous, and helpful. We could not be more pleased with their service.
Working with Brightstar has been an all-around good experience. The Brightstar office staff is quick to respond to reasonable changes requested by the family. The CNA staff overall is very good; caring, understanding, responsible and well-trained. The owners check in periodically with family members and caregivers in order to make sure things are going well and to find out what might be improved. At a difficult time of change, Brightstar has been key to the ongoing happiness, health and welfare of our elders needing care, which in effect, improves the outlook of our entire extended family. We are thankful for Brightstar and highly recommend their services!
Marilyn Dillon
Google Review
BrightStar (Columbia, SC) has consistently provided excellent care for my parents. Brian (owner) approaches his work with the attention and patience of a calling. Every caregiver has become an extension of our family. We are grateful for BrightStar!
James Harvey
Google Review
Bright Star was very dependable providing care for our parents while they were staying in assisted living. Brian and Holly are very caring owners and go out of their way to communicate anytime during the day or night. It is a bonus that Holly has a nursing background to explain medical issues and medications and to go check on our parents when there were medical issues. Bright Star gave us a safety net for care that may not be provided by the assisted living facility or hospice. We used a different agency for many years but the relationship with assisted living management deteriorated. Management enjoyed working with Bright Star because of the communication and responsiveness they provided. We would highly recommend Bright Star care.
Our experience with Brightstar Care has been wonderful in every way. Brian, the owner, comes out, sits down with you and discusses your individual situation and explains the services that Brightstar can provide. Holly, a Nurse with Brightstar, attends your first day of care with your caregiver to make sure that everyone has an understanding of the care that is to be provided. We have used Brightstar for over six months and we have been very happy with the excellent care. They have met our every need.
I cannot say enough wonderful things about the quality of care from Brightstar for my mother in law. They were always professional and so compassionate. I highly recommend this company for your family’s needs of care.
Deedee Westwood
Google Review
I found Brightstar to be the best of the caregivers I had experienced. They were the 4th group I tried for my 95 year old mother and they went above and beyond their duries to me. Brian Neeley was so easy to work with and as I laid out requests he openly accepted and offered more. If you are in need of caregivers, I highly recommend Brian and BRIGHTSTAR as the company to use,
jerry hordych
Google Review
Nola Ehrlund
Google Review
The best group of professionals. The staff and owners are amazing. We never saw ourselves needing help and then one day our mom was not able to take care of herself and we met Betsy! Thank you for caring and ensuring our mom was cares for!
Dorenda Portee
Google Review
When we found ourselves needing immediate help with an elderly family member, I called several places exploring costs and options. Although not the cheapest, I knew when I hung up the phone with BrightStar that we would contract with them.
They bridged a very tough time for us over 2+ months while we arranged for an assisted living facility. We dealt with the owners directly which I really liked, they both have a strong interest in the integrity of the care they offer. The caregivers were great, always professional and always accommodating. We never felt the need to prep or “secure” the house and we would often get texts or calls whenever they felt we should be updated on a situation. During our experience the organization proved to be willing, proficient, and trustworthy, which is exactly what we needed. If I ever have the need again for that type of service I won’t hesitate to call BrightStar. Highly recommended.
