“BrightStar Care® is an organization that allows entrepreneurial spirit to flourish, while providing the support of a franchise model. We focus on helping franchisees succeed through growth and profitability while maintaining our established operating standards. Ultimately, we strive for success by providing high quality care in the home. We’re here to equip each agency owner for success built upon a validated framework.”
Named Chief Operating Officer for BrightStar Care in 2025, Zack Woods leads the Field Support Group (FSG) and oversees operational management of the home healthcare franchise network. With more than a decade in leadership at BrightStar Care®, Zack’s broad experience enables him to engage, energize and empower franchise owners.
Hired in 2014 as a member of the Start Team, he spent his early years at BrightStar Care dedicated to helping new owners with their onboarding journey. Later, Zack ascended to a Field Support Role for the Midwest states and was then promoted to Senior Vice President in 2023. His wealth of experience, proven track record in operational leadership, and his expertise in healthcare operations and franchise management aligns perfectly with the brand’s vision and strategic priorities.
Serving as a key contributor to the Executive Leadership Team, Zack’s top priorities include implementing and refining operational policies and procedures to ensure consistency and efficiency across all franchise locations, as well as collaborating across the franchise support center teams to drive operational excellence and maintain brand integrity throughout the BrightStar Care network.
Based in Ohio, Zack and his wife have four children. He volunteers with a variety of youth sports, including the youth basketball organization his children participate in.
Named Chief Operating Officer for BrightStar Care in 2025, Zack Woods leads the Field Support Group (FSG) and oversees operational management of the home healthcare franchise network. With more than a decade in leadership at BrightStar Care®, Zack’s broad experience enables him to engage, energize and empower franchise owners.
Hired in 2014 as a member of the Start Team, he spent his early years at BrightStar Care dedicated to helping new owners with their onboarding journey. Later, Zack ascended to a Field Support Role for the Midwest states and was then promoted to Senior Vice President in 2023. His wealth of experience, proven track record in operational leadership, and his expertise in healthcare operations and franchise management aligns perfectly with the brand’s vision and strategic priorities.
Serving as a key contributor to the Executive Leadership Team, Zack’s top priorities include implementing and refining operational policies and procedures to ensure consistency and efficiency across all franchise locations, as well as collaborating across the franchise support center teams to drive operational excellence and maintain brand integrity throughout the BrightStar Care network.
Based in Ohio, Zack and his wife have four children. He volunteers with a variety of youth sports, including the youth basketball organization his children participate in.