“BrightStar Care® is committed to offering the best franchisor model for in-home healthcare and delivering exceptional in-home care across the country. Our approach will evolve as healthcare, technology and the population change, but our vision to provide superior entrepreneurial opportunities and high-quality care will remain the same."
As Chief Executive Officer for BrightStar Care®, Andrew "Andy" Ray leads the strategic direction, operational execution and long-term vision of the company. He is responsible for driving growth, fostering innovation and ensuring the organization delivers exceptional value to its customers, franchise owners and partners.
Under Andy's leadership, the company is focused on delivering consistent operational excellence, strengthening its position as a category leader and advancing a culture grounded in accountability and purpose. Andy brings a sharp focus on execution and results and is committed to building a business that is both mission-driven and performance-led.
Andy works closely with the leadership team to align company goals with market opportunities, develop talent across the enterprise and build scalable, high-performing systems in the pursuit of developing a world-class franchise brand that attracts and retains world-class franchisees focused on delivering A Higher Standard® of care for clients, team members and the communities they serve.
With a belief that people are the bedrock of BrightStar Care, Andy leads from a position of empowering individuals, so they grow in confidence and capabilities. Hiring and developing high-caliber people, combined with crafting a technology roadmap that considers the growing impact of Artificials Intelligence, will ensure growth and stability for decades to come.
"When I became a franchise owner, BrightStar Care gave me the tools and confidence needed to navigate the home care business successfully — and during that time, I was honored to be named the IFA 2021 Franchisee of the Year. Now in the corporate office, I have the opportunity to support franchisees in their pursuit of providing life-changing care to families across the United States."
Building upon his experience of being a BrightStar Care franchisee — and more than 30 years of corporate leadership experience — Andy is committed to creating the right performance balance between the franchisee and franchisor by ensuring that the franchisees receive what they need to set them up for success in a way that aligns with the high BrightStar Care standards. His wealth of knowledge spans a comprehensive set of business functions including sales, marketing, operations, research and development, human resources, information technology, finance and general administration.
Prior to joining BrightStar Care, Andy has held Director, Vice President, General Manager, President and CEO level assignments with multinational corporations leading operations of $50M to more than $2B in annual revenue. Living and working in Japan, Belgium and France has given Andy a unique global perspective on the importance of cultural diversity. He believes that diversity is an essential element in building successful teams and businesses.
Andy explains why BrightStar Care is a good fit for him. “Our brand has a core values map that aligns with how I view the world. I focus on the ‘Do the Right Thing’ value since that encompasses almost all aspects of my life — whether it’s doing the right thing for the team, franchisees or the community we live in.”
Andy has been married to his wife Donna for 25 years and resides in Scottsdale, Arizona with his 8-year-old Chocolate Labrador, Steve.
As Chief Executive Officer for BrightStar Care®, Andrew "Andy" Ray leads the strategic direction, operational execution and long-term vision of the company. He is responsible for driving growth, fostering innovation and ensuring the organization delivers exceptional value to its customers, franchise owners and partners.
Under Andy's leadership, the company is focused on delivering consistent operational excellence, strengthening its position as a category leader and advancing a culture grounded in accountability and purpose. Andy brings a sharp focus on execution and results and is committed to building a business that is both mission-driven and performance-led.
Andy works closely with the leadership team to align company goals with market opportunities, develop talent across the enterprise and build scalable, high-performing systems in the pursuit of developing a world-class franchise brand that attracts and retains world-class franchisees focused on delivering A Higher Standard® of care for clients, team members and the communities they serve.
With a belief that people are the bedrock of BrightStar Care, Andy leads from a position of empowering individuals, so they grow in confidence and capabilities. Hiring and developing high-caliber people, combined with crafting a technology roadmap that considers the growing impact of Artificials Intelligence, will ensure growth and stability for decades to come.
"When I became a franchise owner, BrightStar Care gave me the tools and confidence needed to navigate the home care business successfully — and during that time, I was honored to be named the IFA 2021 Franchisee of the Year. Now in the corporate office, I have the opportunity to support franchisees in their pursuit of providing life-changing care to families across the United States."
Building upon his experience of being a BrightStar Care franchisee — and more than 30 years of corporate leadership experience — Andy is committed to creating the right performance balance between the franchisee and franchisor by ensuring that the franchisees receive what they need to set them up for success in a way that aligns with the high BrightStar Care standards. His wealth of knowledge spans a comprehensive set of business functions including sales, marketing, operations, research and development, human resources, information technology, finance and general administration.
Prior to joining BrightStar Care, Andy has held Director, Vice President, General Manager, President and CEO level assignments with multinational corporations leading operations of $50M to more than $2B in annual revenue. Living and working in Japan, Belgium and France has given Andy a unique global perspective on the importance of cultural diversity. He believes that diversity is an essential element in building successful teams and businesses.
Andy explains why BrightStar Care is a good fit for him. “Our brand has a core values map that aligns with how I view the world. I focus on the ‘Do the Right Thing’ value since that encompasses almost all aspects of my life — whether it’s doing the right thing for the team, franchisees or the community we live in.”
Andy has been married to his wife Donna for 25 years and resides in Scottsdale, Arizona with his 8-year-old Chocolate Labrador, Steve.