March 18, 2024 – BrightStar Care of Torrance and Torrance / Manhattan Beach, a leader in providing in-home care, assisted living, and medical staffing solutions, is honored to announce its achievement of three prestigious awards from Home Care Pulse for the year 2024: Best of Home Care - Leader in Experience (formerly known as Leader in Excellence), Best of Home Care - Provider of Choice, and Best of Home Care - Employer of Choice. These awards are a testament to BrightStar Care of Torrance and Torrance / Manhattan Beach's commitment to delivering exceptional service and care to their clients and providing a supportive and rewarding environment for their caregivers.
Award recipients are distinguished as the top 15% of agencies engaged in the HCP Experience Management Program, demonstrating their provision of superior care across all satisfaction metrics evaluated by HCP. Providers that earn this distinction have consistently received the highest satisfaction ratings, showcasing their commitment to excellence and their role as leading providers in the home care industry.
Todd Austin, President of Home Care Pulse, commented on the achievement, "Our goal at HCP is to empower home care businesses to exceed client and caregiver expectations. Seeing agencies like BrightStar Care of Torrance and Torrance / Manhattan Beach excel in providing outstanding care and employment experiences reaffirms our mission. They have dedicated themselves to high-quality care and employment standards, gaining well-deserved recognition. This award is a testament to their quality and commitment, offering undeniable proof of excellence to prospective clients and caregivers."
For more information on BrightStar Care of Torrance dedication to excellence, please visit our website or contact us directly through our contact page or by calling (310) 230-5258. Discover how our team of caregivers, skilled healthcare professionals, and home healthcare support can assist Torrance families and businesses today.
Media Contact:
BrightStar Care of Torrance
18411 Crenshaw Blvd STE 150E,
Torrance, CA 90504
(310) 230-5258
Best of Home Care - Leader in Experience Award:
The Best of Home Care - Leader in Experience Award is the highest recognition awarded by Home Care Pulse. It is given to home care providers who set the highest standard in providing quality care and client satisfaction. This award is based on client and caregiver satisfaction scores obtained through detailed telephone interviews conducted by Home Care Pulse.Award recipients are distinguished as the top 15% of agencies engaged in the HCP Experience Management Program, demonstrating their provision of superior care across all satisfaction metrics evaluated by HCP. Providers that earn this distinction have consistently received the highest satisfaction ratings, showcasing their commitment to excellence and their role as leading providers in the home care industry.
Best of Home Care - Provider of Choice Award:
The Best of Home Care - Provider of Choice Award recognizes home care providers who have demonstrated outstanding performance in client satisfaction. This award is granted based on direct client feedback obtained through independent interviews conducted by Home Care Pulse. Receiving this award indicates that BrightStar Care of Torrance and Torrance / Manhattan Beach has excelled in areas such as caregiver training, communication, scheduling, and overall quality of care, distinguishing itself as a top provider in the home care sector.Best of Home Care - Employer of Choice Award:
The Best of Home Care - Employer of Choice Award is awarded to home care providers who have excelled in caregiver satisfaction. This accolade is based on confidential interviews with the company’s caregivers, focusing on areas such as training, communication, and job satisfaction. Achieving this award underscores BrightStar Care of Torrance and Torrance / Manhattan Beach's dedication to creating an engaging and supportive work environment, affirming their commitment to attracting and retaining the best caregiving talent in the industry.Todd Austin, President of Home Care Pulse, commented on the achievement, "Our goal at HCP is to empower home care businesses to exceed client and caregiver expectations. Seeing agencies like BrightStar Care of Torrance and Torrance / Manhattan Beach excel in providing outstanding care and employment experiences reaffirms our mission. They have dedicated themselves to high-quality care and employment standards, gaining well-deserved recognition. This award is a testament to their quality and commitment, offering undeniable proof of excellence to prospective clients and caregivers."
About BrightStar Care of Torrance and Torrance / Manhattan Beach:
BrightStar Care of Torrance and Torrance / Manhattan Beach offers a range of home health care and medical staffing services, from hourly care to 24/7 support. Led by a Professional Care Team that includes a Registered Nurse Director of Nursing, BrightStar Care is committed to delivering expert, compassionate, and personalized care tailored to meet each client's specific needs. With a focus on ensuring quality through RN oversight, BrightStar Care is prepared to offer comprehensive home health care and support for children and seniors, including 24-hour skilled nursing and assistance in senior independent and assisted living communities across Westlake Village.For more information on BrightStar Care of Torrance dedication to excellence, please visit our website or contact us directly through our contact page or by calling (310) 230-5258. Discover how our team of caregivers, skilled healthcare professionals, and home healthcare support can assist Torrance families and businesses today.
About Home Care Pulse:
Home Care Pulse leads the industry in satisfaction research and quality assurance, collecting unbiased satisfaction ratings from clients and caregivers across North America. Their mission is to ensure the highest quality of in-home care possible. By providing detailed feedback through powerful online reports, Home Care Pulse helps businesses improve customer satisfaction, reduce caregiver turnover, and meet client needs more effectively. For more information, contact Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.Media Contact:
BrightStar Care of Torrance
18411 Crenshaw Blvd STE 150E,
Torrance, CA 90504
(310) 230-5258