Is it Safe to Travel with Dementia?
Here is what the Airlines think about Seniors and Dementia
Airports Educate Staff on How to Be Senior-Friendly
For example, London’s Heathrow Airport committed to training its 76,000-strong workforce to build their understanding of dementia and other disabilities. “Their goal is to create a more calm and comfortable environment for any passengers living with the disease.
Security, with its long lines and metal detectors, can be one of the likeliest places to trigger anxiety and frustration for passengers with dementia. Heathrow is now examining how security personnel can carry out their job without adding unnecessary stress.”
Gatwick Airport (south of London) implemented a similar training campaign. They’ve offered passengers the option of wearing hidden disability lanyards. “voluntary program allows passengers to indicate discretely that they might require additional assistance.The lanyards are recognizable to staff without any logos or other information, so passengers maintain a sense of privacy. It can also be removed, so caretakers and travelers can choose to only display it when they feel a situation might become especially challenging.”
“If lanyards aren’t suitable, badges, bracelets and pins are also available. These accessories indicate that the wearer might:
- Need more time to process information
- Need to remain with family
- Need staff to use clear verbal language as it may be difficult to understand facial expressions and/or body language
- Need staff to be visual with instructions
- Need a more comprehensive briefing on what to expect as they travel through the airport
Navigating the Airport with Dementia Travelers
Arrive early and avoid the unnecessary stress of rushing
Have your companion carry a copy of your name and phone number in case you get separated
Seek out a quiet place — if the airport does not have a designated quiet space, a prayer room can also give you time and space to calm down
Even if an airport has not fully adopted dementia-friendly practices, we can learn from the ones that have and take steps to ensure the well-being of our loved ones living with dementia.
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