Empowering People to Live Their Best Lives

I cannot say enough good things about BrightStar Care! Karen and Gina went above and beyond to help me as the POA for my mom's care. Our initial meeting was very thorough. They gave good suggestions for questions to ask her doctors and were patient and caring with my mom's memory difficulties. Gina and my mom built such a good report that my mom would only let Gina care for her -- no one else. The other nurses were wonderful too, but my mom clicked with Gina. Now that my mom has moved into an assisted living facility, we do not need BrightStar's services. However, we still keep in touch to discuss mom's new living arrangements and see how it is working out.

BrightStar provided exceptional care for our parents, Tom and Joan, over the span of about four years. They provided a wide range of services, which made it easy for them to meet my parents' evolving needs. From the beginning, we were looking for a true PARTNER in care – a team that would work alongside us to create a personalized plan that could adapt as my parents’ needs changed. As with any caregiving process, there were challenges and adjustments, especially as health conditions shifted. However, Gina and her team handled these transitions seamlessly and professionally, always staying flexible and attentive. They were also wonderful in collaborating with assisted living facilities and hospice care providers, ensuring that everything worked together smoothly. Above all, their commitment to our parents' well-being was evident in every aspect of their care. Throughout the journey, we faced dementia and other health issues, and at every step, Gina and her team were there to provide guidance and support. They helped us navigate the transition from independence to requiring more assistance, and ultimately, end-of-life care. The staff at BrightStar were not only professional and efficient, but they also brought an unexpected level of compassion. They truly became like family, getting to know my parents deeply and caring for them as if they were their own. The caregivers did more than just provide the daily support; they offered companionship when we couldn’t be there, making it easier to trust that my parents were in good hands. Knowing that they were receiving such heartfelt care gave our family great peace of mind, especially during difficult times. We lost my father just over a year ago, and my mother passed away yesterday. I know that Tom and Joan will always hold a special place in the hearts of the BrightStar staff. Their loss is as deeply felt by them as it is by our family. I want to personally thank Gina, Stephanie, Rita, Ruth, Erica, Bobbi, Kyra, Gorety, Caitlin, and Jordan for going above and beyond in caring for my parents. You all made a lasting impact, and we will miss you dearly. Thank you for everything!

From the moment we contacted Brightstar, we felt a genuine care and concern for my 84 year old mother. Stephanie at the office is always attentive and does everything she can to provide whatever we need. We have had several care givers, Mainly Kelly and Yeritza, and they are always cheerful, helpful and will to do whatever we ask of them. They have all made a real difference in my family's life!

My wife and I are completely satisfied with BrightStar. The owner and head of nursing came to our home and did a thorough assessment of our needs. Our caregiver, Rebecca, went above and beyond to help us out. We can't say enough good things about her. In a very short time, Rebecca became like a member of our family. We highly recommend BrightStar Crystal Lake.

Ruth Gill has been providing care to my wife for several weeks. Not only is the care she provides amazing, she treats my wife gently and with respect. In addition, Ruth has helped me be a better caregiver to my wife. I could not be more pleased with the care Ruth provides.

I recently had knee replacement and my husband who has Parkinson's needed help during my recovery. Several different women from BrightStar came to provide us assistance. They were all very helpful and kind to both for us. We highly recommend their services!

Very happy with my CNA Caitlin. She's been super helpful.

Great home Health Care!! They provide women to clean home, do laundry,. make beds, fix meals and clean dishes, take out garbage, Bathe and wash hair, take you shopping when you can't do these things because health or age keeps keeps you from doing these tasks. And, if you prefer a particular woman because of the better work they do BrightStar does their best to see that you are provided that women. WE TOLD THEM HOW MUCH WE LIKED THE WORK OF JENNIFER RAMIREZ AND WE WERE ABLE TO SCHEDULE HER MORE OFFTEN!. We cannot recommend them enough!