Hats off to Dan McCoy and the staff at BrightStar. I needed help with my husband Willie at home while I was in the hospital for surgery. When I called Dan came right away, listened to my needs and was able to take care of things promptly and professionally. The caregivers were here during the day for my husband and it went very well. I was able to come home from the hospital within four days but kept the caregivers for a few more days and they were extremely helpful for me as well. I would very much recommend this agency for your home care needs. The care and kindness we received was worth every penny. Thanks again for everything, Dan.
Lois Schultz
Google Review
Brightstar Care of Hartford has been a blessing to our family.
We were burnt out covering 24x7 with Mom’s care at home.
After a lot of research we hired Brightstar Care of Hartford to help.
Dan who is the owner has gone above & beyond to help schedule care for my Parents.
Mom was the initial client, then Dad got sick & also needed to be added to Brightstar care.
Dan made sure everything ran smoothly.
He checked in many times at my Parent’s house to make sure proper care was happening.
It’s been 6 months now with Brightstar.
All positives here.
If anyone out there is in need of a home care Aide services, Brightstar is the company to hire.
Thank you again to Dan, all of the wonderful Aides,
& the entire office staff.
Patricia Casale
Google Review
We had a really great experience with BrightStar. We had a unique situation with a family member which required flexibility and urgency. We called a few other agencies before calling BrightStar - half never responded and half would not touch our case. BrightStar called me back immediately and we had a contract and care schedule setup the same day. We are so grateful they went above and beyond for our family!
The BrightStar team was a godsend when Dad got sick. We wanted to keep Dad home but Mom needed support for this to happen. The BrightStar caregivers were skilled and professional and they took wonderful care of Dad, especially overnight so that Mom could get a good night’s sleep. Because of them, she was able to get up in the morning with Dad already taken care of for the morning. They were also a source of companionship for Mom who greatly appreciated their presence. Dan was also amazing and went out of his way to stop by regularly to check in on Mom and Dad and drop off schedules. He even brought them a signed poster from the UCONN Women’s Basketball Team because they were such big fans. He’s also checked in on Mom and the rest of the family since Dad has passed. We don’t know how we would have made it through the last year without BrightStar. We will be forever grateful for their compassion and support.
Linda DiBella
Enfield, CT
Linda DiBella
Google Review
My sister and I hired BrightStar for 24/7 care for our elderly stepmother after a traumatic illness. The BrightStar aides were professional, trustworthy, and caring. As owner of the company, Dan has fostered a culture that clearly puts the patient's best interests above all else. He went above and beyond our expectations to personally spend time with our stepmother, even bringing her a signed UCONN basketball poster which she cherished because she was such a big fan. BrightStar worked with us to ensure we had a good personality match between our stepmother and the aides, and Ali also went above and beyond when we faced extraordinary care needs at the end of our stepmother's life. We are deeply grateful for BrightStar's commitment to our family and would highly recommend them. Dan's compassion was indeed a bright light in an otherwise gloomy situation.
Jennifer Fosberry
Google Review
Evannise was a great help !!!
Brian Serrano
Google Review
We cannot say enough good things about our experience with Brightstar. Their care for our father has been impeccable. All of the care takers are kind, patient and respectful. The care they provide is excellent. They have been responsive to all questions and concerns. Dan suggested and has helped us get the Veteran’s benefits we did not know our father was eligible for and this has helped our parents financially. We would highly recommend Brightstar’s care to anyone. Thank you for all you have done!
The Rodney family
Richard Herz
Google Review
We have had a fantastic experience with BrightStar! The entire staff has been helpful with every aspect of the care - from scheduling the right fit for my mom, to helping with LTC application, billing - questions big and small. They have been incredibly flexible when we had to make schedule changes. We loved the caregivers who have helped my mom and our family navigate the scary world of dementia.
Mary Flowers
Google Review
Of the many agencies we've used over the years for the care of my parents, BrightStar without a doubt has been the very best. Denise was so attentive to us during the placement process and the lovely caregivers we had were perfectly chosen; Tamara and Jessica have been the most kind and most able caregivers!! Dan McCoy, the owner, has been unfailingly responsive and hands on, while Shemelle in the office could not be any sunnier or more efficient in arranging things! And the tremendous Aly, who served as our nurse is patient and calming and furnished us with wonderful ideas and tools used throughout this exceptional caregiving. Heartfelt thanks to the wonderful group at BrightStar!!!
stacey fresher
Google Review
Trying to find the right health care company to be the "right" help was a nerve-racking experience. So much was at stake, and I just had to be sure I was making the right choice. Yes, I did interview and check out other at home care services for sure but there was no doubt I had the right place when I interviewed BrightStar Care. From my very first phone conversation to the meeting of the minds at the kitchen table, the comfort I felt was an overwhelming relief and the confidence I gained assured me this was the right home health care service. I recommended highly!!
