Empowering People to Live Their Best Lives

Norma was new to helping take care of my mom in the two weeks before my mom passed away. She immediately understood what my mom needed, even better than the two caregivers that had been helping my mom for several years. She took exceptionally good care of my mom when she needed more help than ever. Even though we also had hospice, Norma provided more empathy and emotional support to both my mom and our family than anyone. She was with me and my mom as my mom passed, and I honestly don’t know how I could have gotten through that day without Norma… not just because she was “somebody there,” but because Norma is extraordinary. -Susan

Recommend Britt for her diligent work with my family. Quality and punctual in looking after my mother.

Barbara at BrightStare care has been extremely helpful to me as I’ve navigated care for my brother and sister in law from outside of CA. She is responsive , listens and shares her advice and expertise. A member of her team, Kayla, is visiting my sister in law twice a week in a skilled Nursing facility. Kayla is kind, dependable and caring. My family and I appreciate her. I highly recommend BrightStar Care.

Kuulei she was on time and very attentive. Ask questions about what to do follow through on everything and did a nice job. Very pleasant communicated with my mom very well.

Charistine has been my dad's caregiver for over two years, and she has been wonderful since the very first day. She quickly mastered his routine, allowing them to work efficiently with minimal communication. Every morning, she arrives happy and ready to go. She is very competent. They share many interests, and nothing my dad asks for is too much for her. Charistine is one of the hardest workers I have ever seen. We love her and she is like part of our family.

You might notice that I post quite a few reviews, here’s why: I rarely need to speak directly with Conejo Valley BrightStar headquarters in Westlake Village, CA. Often several months will pass between us speaking together. However, I often feel like my personal caregiver or an office staff member has gone above and beyond the call of duty caring for me. In such cases, I like to express my gratitude by publicly recognizing the individual by posting a great review on Google or Yelp like the one below. Personalized care is not inexpensive! And as a disabled Marine Corps aviator and combat veteran, I require a high level of care and have a long (but not difficult) daily routine that I expect to be done quickly and most importantly, safely. I have worked with BrightStar for my caregiving needs for over three years. Conejo Valley BrightStar’s owner, Karen, and her office staff, notably Sandra, Rose, and Heather have worked diligently (and a couple of times truly tirelessly – esp. Heather) to keep my life running smoothly. Which, is not always easy because anytime you work with people, sh!t happens; caregivers get sick, I need something extra, kids get sick, people take time off, there are holidays and birthdays, and everything else in life that happens. Under normal circumstances, this is not a problem. But when your life comes to a screeching halt, like mine does, without skilled caregiving, you need to work with a good caregiving team that’s not going to leave you high and dry on an important day, or any day for that matter, because every day’s important to me. Case in point: I’ve been doing this a long time now, so trust me when I say that wondering if your caregiver will show up and bring their A-game is psychologically taxing and quickly leads to frustration, anxiety, depression, and anger. I have zero tolerance for mediocrity. However, I have had the good fortune to have Charistine as my caregiver for over two years. Since day one, she has been wonderful. She quickly mastered my routine to where now we can easily do what needs to be done with virtually no talking; leaving me to think about and focus on my day ahead. Charistine is a pro! Every morning, she arrives happy and ready to go. She’s flexible and competent, and should I need to make a change, she can easily and safely get the job done. We get along well, with many of the same interests, and nothing I ask for is too much or stresses her out. Charistine has been a Godsend for me and my family. She is one of the hardest workers I have ever known and an excellent reflection of the professionalism I have come to expect from BrightStar Conejo Valley.

My family has been working with Bright Star for over two years. They have been there for us through some of our most challenging times. Charistine joined us as truly a ‘bright Star’ and has taken exemplary care of my son. I will never overlook the impact her care and dedication has made on our family. Thank you, Charistine. Carolyn C

I have been employed with Brightstar for 5 years now. Everyone is the office is welcoming, caring, understanding people. They all have played big parts in my life. I could’ve be the caregiver or person I am with out this amazing company.